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First Horizon Bank - Germantown, TN
Germantown, TN

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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What made it great was how Tamara worked so passionately with me on every step of the process. I thank her very much for her support and patience
Working with Ken and the first horizon team made this a seamless process. He was always willing to answer our many questions in a timely fashion and made the home buying process as easy as possible!
Reply from Ken Pruett
August 31st, 2026 01:39 PM
I'm glad to hear that you found the process seamless, Jacob. I appreciate your kind words and am thankful I could assist you in making your home buying experience as easy as possible.
Very good experience could not ask for any better just great
Very friendly to us my wife and
Reply from Jamie Watkins - First Horizon Bank
August 25th, 2026 02:56 PM
tk you hope you and Ms. Bertha enjoy your new home
Ken is amazing!
Reply from Ken Pruett
August 24th, 2026 03:20 PM
Thank you, Thomas! I'm glad you had a positive experience. Your kind words are greatly appreciated.
Communication was great, and the process was easy.
Reply from Ken Pruett
August 19th, 2026 08:49 PM
Ashley, I'm pleased to hear that you found the communication effective and the process straightforward. Thank you for your kind words and for choosing to work with me at First Horizon Bank.
I had two properties fall through due to the sellers and their agents, but Ken Pruett stayed on top of all needed resets for loan information and paperwork and even advised me through some of the esign stuff, alerting me as needed. I do strongly...
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Reply from Ken Pruett
August 18th, 2026 02:15 PM
Duane, I'm grateful for your kind words and pleased to hear that you felt supported throughout the process. It was my pleasure to assist you with the loan information and paperwork, and I'm glad we were able to navigate the challenges together....
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Michael was incredibly patient and diligent with every step of the process. He took the extra time to explain everything thoroughly, and was an expert communicator. I can't say enough positive things about Michael and his team of underwriters,...
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Michael was incredibly patient and diligent with every step of the process. He took the extra time to explain everything thoroughly, and was an expert communicator. I can't say enough positive things about Michael and his team of underwriters,...
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we had a great first time experience. Everything was explained well to us. We felt we could trust our process and information with the team and were kept abreast to each step of the process.
Reply from Ken Pruett
August 11th, 2026 02:01 PM
I'm glad to hear that you had a great first-time experience, Donte. It's important to me that everything was explained well and that you felt you could trust the process. Thank you for your kind words about our team.
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.