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First Horizon Bank - Germantown, TN
Germantown, TN
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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The Communication I received every step of the process was awesome. Quick response time and always one phone call away. Rate my experience 10 out of 10. if you follow all the directions that is giving to you from the beginning to the end it...
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I'm not sure Ken ever sleeps, he was always available for any questions I had. Everyone I dealt with was very friendly and helpful.
Reply from Ken Pruett
October 8th, 2026 04:19 PM
I'm pleased to hear that you found me accessible and that the team at First Horizon Bank was friendly and helpful, Charis. Your kind words mean a lot to me.
Everyone were full of smiles and easy to work with.
The loan officer- Tamara Saulsberry was very informative and helpful. She explained the process in its entirety. She was always available to answer any questions I had in regards to the process.
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Ken Pruett has received a review with 5 star rating from Nathan V
Reply from Owner
October 2nd, 2026 05:29 PM
I appreciate your positive rating, Nathan. I'm glad to know your experience with me at First Horizon Bank was a good one.
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Everything was organized and the people were genuine in helping my wife and I find a new home!
Reply from Ken Pruett
October 2nd, 2026 05:29 PM
I'm so glad to hear that you and your wife had a positive experience, Nathan. At First Horizon Bank, we strive to provide genuine support, and it was wonderful to assist you both in your journey to find a new home.
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Ken is so easy to work with!
Reply from Ken Pruett
October 2nd, 2026 05:29 PM
I'm glad to hear that you find it easy to work with me, Madison. At First Horizon Bank, we strive to make every experience positive and seamless.
Hard work and dedication
The whole process
Absolutely. Here’s a polished one you can paste in:My loan agent was absolutely amazing throughout the entire process. As a first-time homebuyer, I had a lot of questions and concerns, and they were always patient, knowledgeable, and quick...
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Reply from Jamie Watkins - First Horizon Bank
September 30th, 2026 03:44 PM
tk you so much, hope yall enjoy your new home.
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.