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First Horizon Bank - Dallas, TX

Dallas, TX
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First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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5 Star
98%
4 Star
1%
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Reviews from Web
  • for
    Bruce Katz
    Encompass
    J
    James W R
    Carrollton, TX
    Posted on July 25th, 2025 04:28 PM
    Bruce lead us through the difficult process of gathering all of the data. He was always responsive to every question and usually answered any concern or question within 5-10 minutes. His service was amazing. I will definitely use him again...
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    Reply from Bruce Katz
    July 25th, 2025 04:42 PM
    Thank you Bill for taking the time to complete the survey, and the wonderful review! It was a pleasure working with you & Brenda (again). If I can ever help again in any way, please don't hesitate to reach out. All the best! Bruce
  • for
    JD Hager
    Encompass
    W
    Walker T H
    Dallas, TX
    Posted on July 24th, 2025 01:52 PM
    The process was incredibly easy and smooth from start to finish. Everything was thoroughly explained at each step, and the team was always available to answer any questions we had along the way. Their clear communication and support made the...
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    Reply from JD Hager
    March 3rd, 2026 08:18 PM
    Thank you so much for the thoughtful review! I’m glad the process felt smooth and well-explained from start to finish. Clear communication and support along the way are always a priority for our team. I truly appreciate the opportunity to work...
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  • W
    William A M
    Dallas, TX
    Posted on July 22nd, 2025 04:16 PM
    This is our 3rd mortgage experience with Tony and each time he was extremely helpful, always kept us updated on the process and made things go very smoothly and quickly. He is a pleasure to work with and we always recommend him to friends and...
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    Reply from Tony Kruse
    December 2nd, 2025 04:25 PM
    Thank you for the great review! I hope all is well!
  • A
    Andrew L H
    Keller, TX
    Posted on July 21st, 2025 01:43 PM
    Quck responses, even over the weekends , Mike answered emails quickly which was not expected. Amiable but straight forward and direct
    Reply from Mike Dickstein
    July 21st, 2025 03:04 PM
    Thank you Andrew. Congratulations on your new home!!!
  • S
    Sheri S C
    Dallas, TX
    Posted on July 16th, 2025 03:17 AM
    She's a lovely lady tgat understands people and the loan approval process!!
    Reply from Teresa Kashner
    July 16th, 2025 01:53 PM
    Thank you, Sheri, for your kind words. I'm glad to hear that you felt understood throughout the loan approval process. Helping people navigate these steps is important to me, and I'm happy that your experience was positive. If you ever need...
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  • for
    JD Hager
    Encompass
    K
    Katie P
    Dallas, TX
    Posted on July 15th, 2025 12:26 PM
    Always great communication with JD. He's super helpful and takes time to explain everything. We always enjoy working with him.
    Reply from JD Hager
    March 3rd, 2026 08:19 PM
    Thank you so much for the kind words! Clear communication and taking the time to walk through everything are always priorities. I truly appreciate the opportunity to work with you and always enjoy working together as well!
  • W
    William C C
    Dallas, TX
    Posted on July 14th, 2025 03:07 PM
    Always found a way to work out any issues
    Reply from Teresa Kashner
    July 14th, 2025 03:26 PM
    I'm glad to hear that I could help resolve any issues that came up along the way. It's important to me that you feel supported throughout the process. If there's anything more I can assist you with in the future, please don't hesitate to reach...
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  • P
    Padgitt D
    Dallas, TX
    Posted on July 10th, 2025 01:49 PM
    Tony was very clear and straightforward from the beginning. He was always willing to answer and explain in detail any questions we had, which was especially helpful as first-time home buyers. His communication and clarity built a strong sense...
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    Reply from Tony Kruse
    December 2nd, 2025 04:25 PM
    Thank you for the nice review! I hope all is well!
  • M
    Margaret H
    Dallas, TX
    Posted on July 9th, 2025 03:51 PM
    Mike was wonderful to work with. As first time home buyers, we had lots of questions and Mike helped us navigate and made the process as smooth as possible.
    Reply from Mike Dickstein
    July 9th, 2025 05:29 PM
    Thank you Margaret! Congratulations on your new home!!!
  • for
    Bruce Katz
    Encompass
    A
    Assel O
    Murphy, TX
    Posted on July 9th, 2025 03:32 PM
    DWPPPrompt
    Reply from Bruce Katz
    July 25th, 2025 04:45 PM
    Thanks so much for the 5 Star review. It was a pleasure working with & meeting you at the closing. If I can ever help again, please do not hesitate to reach out. Wishing you all the best in your new home! Bruce
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    About
    First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.