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First Federal Bank in Overland Park, KS

First Federal Bank, Overland Park, KS

Overland Park, KS
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First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Overall Ratings
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5 Star
94%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
1%
Reviews from Web
  • J
    Jeffrey B
    Basye, VA
    Posted on May 22nd, 2024 01:23 PM
    Shana was friendly, always had great advice, quick to respond to questions and take calls. Really knowledgable and just awesome.
    Reply from Shana Sowles
    September 12th, 2026 12:18 AM
    Thank you so much for your feedback, Jeffrey. I'm thrilled to hear you had a positive experience with me at First Federal Bank. It's always my aim to provide quick, knowledgeable, and friendly service. I'm glad I could meet your expectations...
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  • C
    Carla W
    Basye, VA
    Posted on May 22nd, 2024 12:54 PM
    Good communication, clear process
    Reply from Shana Sowles
    September 12th, 2026 12:18 AM
    Thank you so much for the perfect rating and kind words, Carla. It was a pleasure for me to assist you. Your feedback about the clear communication and process is much appreciated. I'm glad to have made your experience with First Federal Bank...
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  • L
    Larry G
    Oro Valley, AZ
    Posted on May 22nd, 2024 05:58 AM
    Farrell is a great asset to First Federal Bank. He obviously handles a lot of customers and he kept me posted throughout the process and alerted me to the things I needed to do to close on time. He communicated during and after normal work...
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  • K
    Kayla A S
    Carnesville, GA
    Posted on May 21st, 2024 07:16 PM
    Shana answered all of my questions quickly and thouroughly.
    Reply from Shana Sowles
    September 12th, 2026 12:18 AM
    I'm thrilled to hear that you had a positive experience, Kayla! Your feedback is greatly appreciated. I'm glad I could assist you promptly and thoroughly. Should you have any future inquiries, don't hesitate to reach out. Thanks again for choosing...
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  • L
    Leonard G
    Fort Washington, MD
    Posted on May 21st, 2024 03:52 PM
    Mr. Mike Coughlin was very prossional, responsive, knowledgeable, and did exceptional work catering to my family's needs. He was proactive helping us get ahead or stay ahead of hurdles. This was one of my smoothest sales. Also, I am a returning...
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  • D
    David F
    Paducah, KY
    Posted on May 21st, 2024 02:55 PM
    Shana was always available to answer questions and clearly explained each step of the process. She was also consistently looking for opportunities to improve my interest rate during the loan processing period. Great experience overall and would...
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    Reply from Shana Sowles
    September 12th, 2026 12:18 AM
    So glad to hear you had a positive experience, David! It was a pleasure to assist you in buying a home through First Federal Bank. I'm thrilled that my efforts to improve your interest rate were beneficial. Always happy to answer any questions...
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  • F
    Felicia L G
    Jacksonville, FL
    Posted on May 21st, 2024 02:20 PM
    Personable
    Reply from Brian Thomas
    September 12th, 2026 12:18 AM
    I'm thrilled to hear that you had such a positive experience, Felicia! At First Federal Bank, we always aim to provide personable service, and I'm glad to see that reflected in your interaction with me. Your words mean a lot, and your feedback...
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  • M
    Megan A
    Milledgeville, GA
    Posted on May 21st, 2024 02:11 PM
    Shana is very personable, listens well, and works quickly!
    Reply from Shana Sowles
    September 12th, 2026 12:18 AM
    Hi Megan! Thanks so much for the stellar review and kind words. I'm thrilled to hear that you had a positive experience with me at First Federal Bank. I always strive to provide quick and attentive service, so I'm glad to see that reflected...
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  • A
    Andrew J T
    Wrentham, MA
    Posted on May 21st, 2024 01:26 PM
    Mike was a pleasure to work with. He always makes the home buying process very easy and is available to answer our questions.
    Reply from Mike Saunders
    September 12th, 2026 12:22 AM
    Congrats Andrew! It was a pleasure working with you again. Thank you for your business
  • A
    Andrew T
    Posted on May 21st, 2024 01:21 PM
    This is the third housing transaction that we have worked with Mike on. He has been great to work with every time! Not only does he get us great mortgage rates, he makes the process seamless and easy, and he's always available to answer any...
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    Reply from Mike Saunders
    May 23rd, 2024 01:11 PM
    It was great working with you again Andrew! Congrats again on the new home. We appreciate your business!
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    About
    First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.