

First Federal Bank, Overland Park, KS
Overland Park, KS

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
jeff got us what we needed for closing
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
It's great to know that I was able to help you with the closing process, Jordan. If you ever have any further questions or need assistance, feel free to get in touch.
Michelle helped every step of the way. Great experience.
Reply from Michelle Self
September 12th, 2026 12:23 AM
It's great to know that you had a positive experience with the assistance I provided, Patrick. I'm glad I could help you every step of the way. If there's anything else you need, don't hesitate to let me know.
Jayme is absolutely wonderful to work with. She is very knowledgeable and helpful. As a first time hkmebuyer, she made the whole process less stressful, answered all questions and concerns quickly and looked into different avenues we could...
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Reply from Jayme Renner
September 12th, 2026 12:19 AM
I'm pleased to know that I could make your first homebuying experience less stressful, Katie. It's important to me to provide the knowledge and support needed to guide you through the process. If there are any more questions or avenues you'd...
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Tadd continued to maintain continuous contact with me throughout the entire process and when I explained what I wanted to have my final estimate look like in order to be refunded at closing and get all of my earnest money back, Tadd made it...
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Reply from Tadd Howard
September 12th, 2026 12:26 AM
Wayne, I appreciate you taking the time to share your experience. I'm glad to hear that I could meet your expectations regarding your final estimate and earnest money. It's gratifying to know that everything went smoothly, and I'm happy I could...
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I called Brian when searching for a lender. From the very start Brian and his team were honest and answered every question we had. Brian was very knowledgeable and worked fast. I received much better terms on my home loan working with Brian...
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Reply from Brian Thomas
September 12th, 2026 12:18 AM
Thank you, Brandon, for sharing your experience. I'm pleased to know that my team and I could provide you with honest and efficient service. It's great to hear that the terms we offered helped save both time and money. Your recommendation means...
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Electronic communication as primary, responsive to questions, closed on time.
Reply from Brian Thomas
September 12th, 2026 12:18 AM
Your feedback highlights key aspects of the service I strive to provide, especially in maintaining reliable communication and prompt responses. Ensuring a timely closing was a priority, and I'm pleased to hear everything met your expectations....
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My phone calls to assistants were never answered. My requests for a phone call (vs email only) were ignored. Your requests for new / additional info usually came late in the day or week, and my requests for clarification of your requests were...
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Reply from Michael Zerr
September 18th, 2025 02:20 PM
We appreciate you sharing your experience with us. It's important to us that our communication is clear and responsive. We're sorry the phone calls to assistants and requests for calls weren't addressed properly. Your feedback will help us...
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Smooth, informative and timely process.
Reply from Tadd Howard
September 12th, 2026 12:26 AM
Ramoun, I appreciate your feedback. Knowing that you found the process smooth, informative, and timely means a lot. If you have any further questions or need assistance in the future, I'm here to help.
Mike was great to work with. He answered all of my dumb questions and explained things in a way that I could understand. He was very communicative throughout the whole process.
Reply from Owner
September 5th, 2025 12:00 AM
It was a pleasure working with you Kim. Thank you for your business and congrats on the new house! - Mike Saunders
Jeff was so knowledgeable in his field of work and provided immediate updates from beginning to the very end of my refinance journey as a service disabled veteran. Several banks and mortgage lenders reached out to me for my business but I finally...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.