F
FCM Houston, TX
Houston, TX
Our goal at First Continental Mortgage, Ltd., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the tho... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Staying on top of our loan and what needed to be submitted when and locking in interest rate earlier, we feel like our mortgage could have been less if we locked sooner, but no one let us know when things were due until the last minute.
Reply from Olena Matsko
September 26th, 2024 05:18 PM
I'm glad that you felt your loan was handled well, Stuart! I apologize that the timing of the process did not work out to secure a lower interest rate. We strive to keep our clients informed of all deadlines and updates, so I apologize that...
read more
Sundy helped us a lot by guiding us thru the different options for closing on the house
Thank you for your help
for
Good customer focus & support
We closed on time in spite of some late kinks.
It was quick and easy through the electronic portals
Sundy was great. Very informative!
for
Great experience
for
Olena was responsive, kind, and knowledgeable. She clearly has a lot of experience and did a great job answering my questions and helping us through the process of buying our first home. I’d definitely work with Olena again!
Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you so much for the kind words, Heather! It was a pleasure working with you and your family on your first home purchase. I'm glad to know my experience and knowledge was helpful to you. I look forward to working with you again in the...
read more
for
There did seem to be a few communication lags.
Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you for your review, Tamara. I apologize for the communication lags you experienced. We strive to provide exceptional customer service and I apologize that we failed to do so in this instance. We would be grateful for any further feedback...
read more
961–970 of 1055
About
Our goal at First Continental Mortgage, Ltd., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted First Continental Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1992
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 56321
Gallery
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov