F
FCM Houston, TX
Houston, TX
Our goal at First Continental Mortgage, Ltd., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the tho... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
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The answer to our queries were responded promptly.
Reply from Olena Matsko
September 26th, 2024 05:18 PM
I'm truly grateful for your positive feedback, Ruben. It's rewarding to hear that my prompt responses to your queries were appreciated!
The lending side of this transaction was a disaster. While we love the home we and our realtor could not believe the seeming ineptitude, o attention and indifference of Sundy Rutkowski. Missed appointments, slow movement of our loan, no response...
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Jessica Marlar
answered all my questions. and i had plenty.
always answer my calls
Reply from Jessica Marlar
November 6th, 2023 06:45 PM
I'm truly grateful for your kind review, Raul! I'm glad to hear that you felt supported during our conversations. It's my priority at First Continental Mortgage to be accessible and provide clear responses to all your questions. Looking forward...
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Jessica Marlar
Jessica was absolutely the best person we worked with in this entire move to our new house. She followed up promptly, answered to our mortgage questions, and even replied back to emails on the weekends. She’s a customer service super star!
Reply from Jessica Marlar
November 6th, 2023 06:47 PM
I'm absolutely delighted to hear that you had a positive experience working with me. It's always my goal to provide prompt and thorough assistance, whether it's during the week or on weekends. Your kind words and the 5-star rating mean the...
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Olena was great. Regardless of what we needed or when (even if it was just assurances), she provided it. On the weekend, on a plane... it did not matter, she took care of us.
Reply from Olena Matsko
September 26th, 2024 05:18 PM
I sincerely appreciate your generous feedback. It's a pleasure to know that my services were up to your expectations. Your satisfaction is paramount to me and I am happy to hear that I was able to help you regardless of the time or day. Knowing...
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Sundy was responsive and there to provide the greatest advice.
Reply from Sundy Rutkowski
August 8th, 2024 02:56 PM
I'm sincerely grateful for your kind review, Ashley! I'm glad to know that you found my advice useful and that I was able to assist you in a responsive manner. Your high rating is greatly appreciated, and I look forward to potentially assisting...
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OLENA is awesome and very very knowledgeable and was able to guide me through all of the various requirements to make sure that the mortgage process was seamless and successful. Thank you for all your support.
Reply from Olena Matsko
September 26th, 2024 05:18 PM
I'm truly overwhelmed by your kind words, Lawrence. It was my pleasure to guide you through the mortgage process to ensure its success. I strive to share my knowledge and experience to make the process as smooth as possible for my clients....
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Our mortgage process was pretty smooth from start to finish. Olena was able to help out with some last minute issues that came up but we got through it. Overall a good experience.
Reply from Olena Matsko
September 26th, 2024 05:18 PM
I appreciate your kind words, Heather. It was my pleasure to assist you, especially in resolving those last-minute issues. We always strive to provide the best service to our clients and your feedback is truly valuable. Thank you for taking...
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Very pleasant and helpful experience with Olena.
Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you so much, Gregory, for taking the time to leave this excellent review. I take pride in providing exceptional service to each customer, and I'm glad I was able to meet your expectations. Looking forward to serving you again!
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Olena had great communication regarding the loan and process.
Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you so much, Amy. I appreciate you and your kind words!
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About
Our goal at First Continental Mortgage, Ltd., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted First Continental Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1992
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 56321
Gallery
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov