F
FCM Houston, TX
Houston, TX
Our goal at First Continental Mortgage, Ltd., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the tho... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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Easy to talk to.
Reply from Olena Matsko
September 26th, 2024 05:18 PM
I'm delighted to hear that you found our communication easy. Your rating is greatly appreciated and encourages us to keep improving our services. Thank you for your feedback.
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The lender did not even try matching the 3rd party lender offer I provided and charged significant amount in points despite good credit. I talked about this several times with no resolution. I had to pay extra 750 to the builder as I was told...
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Reply from Deanne Monro
March 22nd, 2024 08:15 PM
I regret to hear about your less-than-satisfactory experience. We strive to provide the best service to all our clients and it seems we fell short in this instance. I understand your frustration regarding the points charged and the delayed...
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Deanne was wonderful! Always helpful and was great communicating with you. She explained everything and was thorough. Was definitely recommend her to anyone!
Reply from Deanne Monro
March 21st, 2024 06:48 PM
Thank you so much for your kind words! I'm pleased to hear that my communication and assistance were beneficial to you. I strive to simplify the mortgage process by providing detailed explanations and thorough service. Your recommendation means...
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We had to move our closing date twice because of lack of communication between lender and the title company. On the day of closing with had to transfer funds which was very last minute. I wish were informed early so that our process would be...
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Reply from Deanne Monro
March 20th, 2024 07:01 PM
I appreciate your honest feedback. I sincerely apologize for any inconvenience caused due to the communication lapse between the lender and the title company. I understand the stress that last-minute changes can bring, especially when closing...
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Professionalism
Expeditious responses
Knowledge
Warm personality
Stressless
Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you so much for your wonderful review and for rating me with 5 stars. I'm glad to hear that you found my responses prompt and my knowledge helpful. Thank you once again for your kind words.
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Olena’s knowledge and experience helped make the whole process easier to navigate. She always took the time to further explain something when necessary and answer any questions. She genuinely cares and wants the best for her clients, which...
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Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you so much for your kind words and the stellar rating. I strive to provide the best service to my clients, and I'm so glad to hear that your experience reflected this. It was truly a pleasure working with you. Navigating the mortgage...
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Thank you for the quick turnaround
Reply from Sundy Rutkowski
August 8th, 2024 02:56 PM
I'm thrilled to hear you were pleased with the swift service! We always strive to provide our customers with prompt and efficient services. Your feedback and 5-star rating is greatly appreciated. Thank you for choosing us for your mortgage...
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The app made the entire process so easy. I was able to send in documents that way which is more private than an email. The only thing I saw was that when you allowed connection to the bank, it didn't mark it off your list as done.
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Olena was amazing and reassuring throughout the entire process! I love my home and Brightland Mortgage!
Overall experience is great, but proactive communication was lacking sometimes, which is essential in the mortgage loan process.
761–770 of 1055
About
Our goal at First Continental Mortgage, Ltd., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted First Continental Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1992
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 56321
Gallery
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov