

Fall City, Bellevue, WA
A Higher Standard of Lending
Bellevue, WA

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Michele Catoire was great to work with. She responded quickly to all communications. We had a goal of closing on my birthday and she worked very hard to get that done. If it wasn't for that pesky Thanksgiving holiday we would have won that...
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Michele came to the rescue when we needed it most! She not only had a small window to help us close, but she closed early, with a better rate than we had at another lender! She was courteous, professional, asked the right questions and met...
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Reply from Michele Catoire
October 26th, 2017 07:47 PM
Thank you for your kind words. It was my pleasure, and fun too, helping you and your family get into your dream home. Happy memory making in your new home.
Michele is a great lender and an exceptional person. She is honest, trustworthy, patient, and she is a great communicator. From the beginning of the process until the end, we were kept informed about what was happening with our loan. We also...
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Reply from Michele Catoire
October 26th, 2017 07:49 PM
Thank you for your wonderful review. I really enjoyed working with you too. I am so happy if worked out so well. Welcome to WA and happy home making to you and your family!
Michele is a great lender and an exceptional person. She is honest, trustworthy, patient, and she is a great communicator. From the beginning of the process until the end, we were kept informed about what was happening with our loan. We also...
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Reply from Michele Catoire
September 27th, 2023 03:14 AM
Thank you for your wonderful review. I really enjoyed working with you too. I am so happy if worked out so well. Welcome to WA and happy home making to you and your family!
Michele went above and beyond to help us out! Would definitely recommend her to anyone buying a house, she was very knowledgeable and easy to work with. Thanks again!
Michele went above and beyond to help us out! Would definitely recommend her to anyone buying a house, she was very knowledgeable and easy to work with. Thanks again!
We chose Envoy mortgage for our refinance and we are so happy we did. Honestly, the rates are the same everywhere you go, what is different – customer service. We have never experienced better treatment than provided by Michele (branch manager)...
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Michele and team were great at completing our loan on time. We were first time homebuyers and had an apartment lease expiring that made it even more crucial that we were in a new house before then end of the month. We kept bugging them if the...
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Michele was wonderful! She was very helpful explaining the process of the loan every step of the way. She was always on top of our loan and informed us of every thing that was going on, from submission to approval to the appraisal being received...
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We have worked with many lenders in the past and this year Was the toughest year but Michele made it all possible and closed within 2 weeks. She was always positive, professional and went out of her way to make sure things are on track. She...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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