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Envoy Mortgage Ltd - Prescott, AZ
Prescott, AZ

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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Business Hours
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8 AM to 5 PM
Fri
8 AM to 5 PM
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closed
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Reviews from Web
Candy is knowledgeable, quick to respond and explains the process clearly. Very easy to work with!
Reply from Candy Casagrande
October 6th, 2026 01:23 PM
I'm pleased to hear that you found my explanations clear and the process easy to understand, Alicia. Working with clients at Envoy Mortgage Ltd is something I truly enjoy, and I'm glad you had a positive experience.
I had less than straight forward mortgage needs in the beginning, but Chris found ways to make it work. I didn't end up needing that option, so then the process was even smoother!
Reply from Christopher Gurnsey
April 9th, 2026 01:16 PM
Heather, navigating unique mortgage needs can sometimes be a challenge, so I'm pleased to hear that I was able to find solutions that worked for you. It's satisfying to know the process became smoother as things progressed. If you ever require...
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The entire time of the transaction Chris was always there for any problems or questions we had. We made several changes during the process and never once de Chris seem to resent having to make changes. He was constantly in communication with...
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Reply from Christopher Gurnsey
March 31st, 2026 09:22 PM
James, I appreciate you taking the time to share your experience. It's important to me that communication remains open and seamless throughout the process, so I'm pleased to know that my support met your expectations. Your willingness to recommend...
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Communication was lacking. Leadership and coordination with team was poor. There was no explanation of areas of concern we pointed out. It seem as if he wasn't aware of things until it was pointed out. Such as the appraisal. coordination and...
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Communic and timely resolution of process milestones
Chris was absolutely amazing to work with. From the very beginning, he went above and beyond to guide me through the entire process. He was patient, supportive, and genuinely cared about helping me reach my goals. Not only did he make everything...
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Reply from Christopher Gurnsey
March 9th, 2026 08:15 PM
Emmanuel, I'm sincerely touched by your kind words. It's rewarding to know that my efforts helped make your home buying process clearer and more manageable. Ensuring you felt supported and informed was important to me, and I'm glad I could...
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Once we were ready, Chris and his team made everything go smoothly.
Reply from Christopher Gurnsey
February 18th, 2026 02:08 PM
It's great to know that everything went smoothly for you, Carolyn. I'm glad I could support you during the process. If you have any questions or need further assistance down the line, please don't hesitate to reach out.
The paperwork was not completed as we had discussed. The day of signing it still had to be corrected. Very stressful. The courtesy was amazing! The loan went through without a problem.
Better communication especially in returning calls.
Chris Gurnsey provided unparalleled response time. The only recommendation I could make for a customer like myself, (ignorant of the underwriting process) would be to provide a little more information of the process upfront. Overall, everything...
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Reply from Christopher Gurnsey
December 31st, 2025 04:46 PM
I appreciate your feedback, Gwendolyn. It's important to me that all aspects of the process are clear and accessible, so I value your suggestion about providing more upfront information. I'm glad to hear that everything proceeded smoothly and...
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit EnvoyMortgage,com. Envoy Mortgage, Ltd. NMLS #6666.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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CONVENTIONAL LOANS
FHA LOANS
DSCR LOANS
VA LOANS
JUMBO LOANS
USDA LOANS
BANK STATEMENT LOANS
REVERSE MORTGAGE LOANS
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Time Zone
Mountain Standard Time (MST)
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952 Echo Lane, Suite 190 Houston, TX, 77024
(877) 232-2461 or (713) 977-8005
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