Ruoff Mortgage - Elkhart, IN

Elkhart, IN

4.92

(948)

Mortgage

Mortgage Loan Officer

Contact Info

(574) 296-7740

Elkhart, IN

https://www.ruoff.com/lending-centers/elkhart

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.92

(948)

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Clarissa has helped me on numerous occasions with mortgage advice. She is amazing to work with!

Reply from Owner

February 18th, 2022 02:09 PM

Hi, Jay. Thank you for taking out time and sharing your experience with us.

Sam has gone above and beyond for me in everything she’s done, we are now working to get another house through ruoff and she makes the process so smooth, her and maria have all my trust and i know they will always have my back.

Reply from Owner

February 18th, 2022 02:13 PM

Hi, Ryan. That's great to hear! Thank you for putting your trust in Ruoff Mortgage!!

Recently being a first time home buyer I was lost. I was recommended Samantha Conrad. Let me tell you about this woman! She not only walked me through the whole process from start to finish answering any and all questions/concerns I had ( and...

Reply from Owner

February 18th, 2022 02:14 PM

Hi, Tiffany. Borrower satisfaction is a top priority at Ruoff Mortgage and we are so glad to hear that you had a great experience with us!

Samantha and Maria were fantastic to work with as I purchased my first home. They were patient, and very prompt in responding to all of my many questions. Fantastic to work with throughout the process!

Reply from Owner

February 18th, 2022 02:32 PM

Hi, Martin. Having the best experience is what we want for all of our customers but especially for our first-time homebuyers!

I recently went through Ruoff for the purchase of my home and my experience was stellar. Clarissa worked along side me, guiding me through each step with tremendous care and attention to detail. Her prompt response to any questions I had was...

Reply from Owner

February 2nd, 2022 03:27 PM

Hi, Isacc. We appreciate the kind words and are glad we could provide you with a positive experience!

I heard such good things about Ruoff, but I am left feeling underwhelmed and overlooked. I understand being busy with a high workload, however having our questions being completely brushed off, and made to feel like the whole process is a race...

Reply from Owner

January 18th, 2022 07:13 PM

Hi, Grace. We appreciate the candid feedback about your recent experience with us and are truly sorry that we did not meet your expectations, especially as a first-time homebuyer.

Ruoff Mortgage - Elkhart has received a review with 5 star rating from MrxRitz

Reply from Owner

January 2nd, 2022 03:02 PM

Hi, Mrxritz. We appreciate the rating and are glad we could provide you with a positive experience!

Initially I left a negative review after what I felt like took a while to hear back from Ruoff. I apologize I may have been to impatient. It was addressed quickly after that the ball got rolling very quickly clearly and correctly. Thank you...

Reply from Owner

November 19th, 2021 02:01 PM

Thanks for the 5 stars!

Ruoff Mortgage - Elkhart has received a review with 5 star rating from Gabrielle T

Reply from Owner

October 25th, 2021 07:55 PM

Thanks for the 5-star rating!!

Recently refinanced through Ruoff. It’s been a terrible experience. Somehow an entire parcel of our property was left off the refinance and we are now stuck paying the taxes out of pocket. Ruoff has been zero help thus far and has put the blame...

Reply from Owner

July 7th, 2021 09:36 PM

We appreciate the candid feedback about your recent experience with us and are truly sorry that we did not meet your expectations. Borrower satisfaction is a top priority at Ruoff, and with that comes our promise of frequent and open communication...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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