Ruoff Mortgage - Elkhart, IN

Elkhart, IN

4.92

(948)

Mortgage

Mortgage Loan Officer

Contact Info

(574) 296-7740

Elkhart, IN

https://www.ruoff.com/lending-centers/elkhart

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.92

(948)

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We waited 3 months on a different lender, unfortunately we had to pull our loan and go a different route. We chose to go with Samantha Conrad from Ruoff. Samantha came to our rescue and saved the day. She had our fha loan approved and closed...

Reply from Samantha Conrad, Ruoff Mortgage

October 14th, 2024 02:39 PM

I was happy that our services were key into making this closing day extra special! Sitting at the closing table and feeling the stress and uncertainty melt away as you talked with the sellers, was a blessing. There is no doubt that there will...

Samantha Conrad, Ruoff Mortgage has received a review with 5 star rating from Angie S

Reply from Owner

October 14th, 2024 02:04 PM

Thank you Angela for the review. Ruoff's Milestone updates have been a key piece in keeping everyone updated when there are many moving pieces and people in this process, happy to hear that you appreciated it as well. It was my pleasure to...

I really appreciate the communication of documents that are "coming out way" to be signed or reviewed prior to receiving them. With all the phony scammers our there, it's nice to know when you're expecting something when it comes through your...

Reply from Samantha Conrad, Ruoff Mortgage

October 14th, 2024 02:04 PM

Eric was very helpful throughout the entire process, he responded to my questions very quick and was happy to talk on the phone anytime I asked. It was a smooth process from start to finish which definitely helped lower the stress that comes...

Upfront communication and made the whole process easier for us.

Eric responded to my questions very quickly and explained the process very well, he was available to talk on the phone just about any time I needed. The steps during the approval process were laid out nicely and the Loan Butler app made it...

Reply from Eric Olsen

October 17th, 2024 04:39 PM

I'm thrilled to hear that you had a positive experience working with me and Ruoff Mortgage, Justin. Your feedback regarding the speed of my responses and clarity throughout the process is greatly appreciated. I'm glad you found the Loan Butler...

Kym Baker, Ruoff Mortgage has received a review with 5 star rating from Ddcj413 D

Reply from Owner

February 5th, 2025 09:17 PM

Hi, Ddcj413. Thank you very much for your rating! We are glad you had a pleasant experience.

Made it very simple and clear

Reply from Kym Baker, Ruoff Mortgage

October 7th, 2024 03:10 PM

I'm absolutely thrilled to hear that you found the process simple and clear, Dylan. It's always my goal to make things as easy as possible for my clients at Ruoff Mortgage. I'm glad that I was able to offer you a 5-star experience. If you ever...

Kym Baker, Ruoff Mortgage has received a review with 5 star rating from Ddcj413 D

Reply from Owner

August 7th, 2025 12:00 AM

Hi, Ddcj413. Thank you very much for your rating! We are glad you had a pleasant experience.

Samantha was wonderful to work with. She kept me well informed and educated on items that I was unaware of.

Reply from Owner

October 8th, 2024 09:07 PM

Thank you for trusting in me to be a part of this next chapter for your family, I cannot wait to see all that you imagine to become the new normal for your family, blessings.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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