

Ruoff Mortgage - Elkhart, IN
Elkhart, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
The whole home buying process was smooth and easy, Teresa was very helpful throughout the whole process
Reply from Teresa Shultz-Miller
December 2nd, 2024 12:41 AM
I'm so glad to hear that your home buying process with Ruoff Mortgage went smoothly, Kyle! I strive to make the experience as easy and comprehensive as possible, so your positive feedback means a lot to me. If there are any other ways I can...
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We had a pleasant time working with Eric. He is very professional and did everything he could to make this a hassle free experience!
Reply from Eric Olsen, Ruoff Mortgage
November 20th, 2024 06:12 PM
It was my pleasure to serve your family! You were so very helpful in getting me everything I asked for and we couldn't have done any of this without your help. Blessings to your family and I can't wait to see the finished product!
Samantha and the entire team that we interacted were all very professional. Things were done in a timely fashion and there were no surprises along the way. I would highly recommend Ruoff to anyone searching for a mortgage.
Reply from Samantha Conrad, Ruoff Mortgage
November 20th, 2024 02:19 PM
Thank you Greg, for the confidence in my team at Ruoff. I am proud to know that you felt the support from us all to make this new chapter all come together for your family. The beauty of business that quickly becomes friendships never gets...
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Reply from Samantha Conrad
November 20th, 2024 02:25 PM
Greg, thank you for your trust in me to walk with you on this journey. I know that there were some challenges in preparing for this next chapter, but your heart for being closer to your family kept everything moving forward & I know that you...
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Eric did an amazing job keeping me up to date on everything during the entire loan process. Being a first time home buy was very nerve racking but with all the help with Eric and through Ruoff mortgage it made everything seem like it was a...
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Reply from Eric Olsen, Ruoff Mortgage
November 13th, 2024 04:59 PM
Thank you so much for the kind words. You and I talked so much but I couldn't have done any of this without your timely responses. You made serving your family extremely easy! Blessings you all and I can't wait to see all you do with the home...
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Samantha was always willing to answer any questions that we had. Kept us informed of the progress of the loan.
Reply from Samantha Conrad, Ruoff Mortgage
November 14th, 2024 12:56 PM
Thank you Brenda & David for the opportunity to work with you as you move back to Indiana. I am certain you have found the perfect home for you and your family to enjoy all you hold dear.
Sam talk to me off of the ledge several times she was very patient with me and she understood my stress and my frustration and I appreciate her very much
Reply from Samantha Conrad
November 14th, 2024 12:59 PM
I am so glad that it was all able to come together for your family on the home that you had your heart set on. It can always be filled with many moving parts/emotions so having a great team to work together to not loose sight of the end goal....
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Made it possible for me to call a place home when no one else wanted to give me a chance because I needed down payment assistant
Reply from Eric Olsen, Ruoff Mortgage
November 12th, 2024 06:24 PM
I'm so grateful YOU allowed me to walk along side you during the process. You did all the work and deserve all the great things coming your way! Your recommendation means so much to me and our crew at Ruoff Mortgage! Blessings for your and...
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continued attention to customer service
Reply from Teresa Shultz-Miller
November 17th, 2024 07:04 PM
Thank you so much for your kind words, Eric. I'm thrilled to hear that you have felt well taken care of throughout your experience with Ruoff Mortgage. It's my priority to provide top-notch customer service and I'm glad to see that reflected...
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Samantha Conrad, Ruoff Mortgage has received a review with 5 star rating from Heather B
Reply from Owner
November 6th, 2024 05:34 AM
Thank you for the 5 star review, it was my pleasure to work with you both!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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