

Ruoff Mortgage - Elkhart, IN
Elkhart, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Everything went so smoothly. Our loan officer had a great relationship with our realtor and a lot of work happened behind the scenes, which was great for us since we both work full time.
Reply from Samantha Conrad, Ruoff Mortgage
July 9th, 2025 01:11 PM
I'm really pleased to hear that you felt the connection and teamwork as that always the goal and an important piece to a smooth and stress free experience. This next chapter for your family is off to an amazing start and I am so impressed with...
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excellent service and attention
Reply from Owner
October 21st, 2025 06:00 PM
Thank you, Martha! It was great working with you again.
Well, they made everything super easy for me.
Reply from Teresa Shultz-Miller
July 17th, 2025 09:53 PM
I'm happy to hear that the process felt straightforward for you. Making things as easy as possible is always my goal, and I appreciate you taking the time to share your experience. If you need any further assistance, feel free to reach out.
Cyndi Handley, Ruoff Mortgage has received a review with 5 star rating from Maribeth S
Reply from Owner
August 12th, 2025 05:59 PM
Maribeth, thank you for the wonderful feedback. I truly appreciate your kind words and am delighted to know that you had a positive experience. It's important to me that each client feels supported and valued throughout their journey. If you...
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Answered all of my questions and when I requested to like at different types of loans she looked at them for me and expl the best route to go.
Reply from Cyndi Handley
July 17th, 2025 07:08 PM
I'm pleased to know that I could assist you by answering all your questions and exploring different loan options with you. It's important to me to help clients find the best path forward, and I'm glad I could provide the guidance you needed....
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Sam cares about her clients, she goes above and beyond to make their dreams come true! She’s very passionate about her job, and seeing her clients get the home they dreamed of brings her true happiness. She keeps you informed every step of...
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Reply from Owner
July 9th, 2025 01:19 PM
The smiles from the entire family on your 1st pool day was confirmation of the sucessful search of all that you dreamed about in your new home. Thank you for your continued trust in me to walk with you and your family, your appreciation fills...
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The communication Sam kept with us through the entire process. And knowing Sam wanted our dreams of buying the perfect home to come true just as much as we did! She is very passionate about her job and makes dreams a reality for her clients....
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Reply from Samantha Conrad, Ruoff Mortgage
July 7th, 2025 01:47 PM
I appreciate the value you have in the services I provide and the passion I have to take care of my clients. Without the dedication & referrals from my clients like you, I would not have the sucesses it building my business, it is the best...
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Friendly, great communication
Reply from Cyndi Handley
July 15th, 2025 01:52 PM
I'm glad to hear that you found my communication helpful and appreciated the friendly service. It's important to me that clients feel at ease throughout the process. If there's more I can do for you, don't hesitate to reach out. Thank you for...
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Everything went smoothly and Kym answered any and all the questions we had.
Reply from Kym Baker, Ruoff Mortgage
July 6th, 2025 01:29 PM
I'm thrilled to hear that everything went smoothly and that I could address all your questions. It was a pleasure assisting you, Austin. Thank you for choosing Ruoff Mortgage!
Sam has been helping me with my mortgage needs since 2014. Not only is she good at her job but she also does what's best for her clients. She legit cares about doing the right thing and that is hard to find these days. She is detailed in her...
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Reply from Samantha Conrad, Ruoff Mortgage
July 7th, 2025 12:09 PM
Wow, thank you for the 5 stars, I Appreciate & humbled by your dedication over the last 10+ years and trusting in me to walk with you on all of your mortgage needs. Excitied to see what this next chapter brings your family.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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