Ruoff Mortgage - Elkhart, IN

Elkhart, IN

4.92

(948)

Mortgage

Mortgage Loan Officer

Contact Info

(574) 296-7740

Elkhart, IN

https://www.ruoff.com/lending-centers/elkhart

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.92

(948)

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we Have used Kym for our last 3 transactions and the service was just as excellent as the first. Kym was once again quick to give the best options and advice to help costruct the loan to fit our financial goals.

Reply from Kym Baker, Ruoff Mortgage

July 28th, 2025 06:50 PM

I'm delighted to hear that your experiences with me have consistently met your expectations over multiple transactions. It's wonderful to know that I could assist in providing the best options and advice to align with your financial goals....

Samantha made my whole experience better by being available to answer my questions and address my concerns when needed. She's friendly, experienced, knowledgeable and delightful to work with!

Reply from Samantha Conrad, Ruoff Mortgage

August 4th, 2025 05:50 PM

Timing is truly everything, thank you for trusting in me and appreciating the opportunity to work together as you found the perfect home for your family. Wishing you many blessings as you make memories to last a liftetime.

Samantha is amazing, kind, personable, and overall one of my favorite people. We are first time homebuyers and without her this process would have been more stressfull. She truly made me feel confident and calm throughout the entire process....

Reply from Samantha Conrad

August 4th, 2025 12:39 PM

I truly appreciate your kind words, Jillian. It means a lot to me that I could help make your first homebuying experience smoother and more reassuring. Buying a home for the first time can be overwhelming, and I'm glad I could help ease some...

My husband and I enjoyed working with Samantha! She answered all my questions in detail and made sure I understood them! Such a nice person and great to work with!

Reply from Samantha Conrad, Ruoff Mortgage

August 4th, 2025 05:49 PM

I'm so pleased to know that you both had a positive experience working with me, Ana. It was my pleasure to answer all your questions and ensure you felt confident and informed throughout the process. Thank you for your kind words. If there's...

Greatest constumer service compare to other staff lenders, understanding and very efficient. Eric answer questions pronttly if not avai he would email us or text us with explanatio. My husband and I are very thankful how he handled our loand...

Reply from Eric Olsen, Ruoff Mortgage

August 21st, 2025 02:48 PM

Thank you so much for the wonderful review. Together with your great realtor, I'm so happy we were able to provide you with an exceptional mortgage experience. Your love for your family is evident and I trust this move will be just what you...

Ever since I sold my house and no longer have a mortgage with ruoff they have twice now made false negative reports on my credit report. It's been over a month and a half since their last false report and I can't get any answers just "another...

Reply from Owner

November 26th, 2025 03:19 PM

As of August 12, 2025, Ruoff Mortgage has completed a full review of the concerns raised regarding credit reporting following the short sale of the complainant’s property.The account was previously serviced by a sub-servicer, and we have confirmed...

Cyndi Handley, Ruoff Mortgage has received a review with 5 star rating from Cadence L

Reply from Owner

August 12th, 2025 05:58 PM

I appreciate your wonderful feedback, Cadence. I'm delighted to hear that my efforts contributed positively to your experience with the mortgage process. Your recognition of my work means a lot to me, and it's always my goal to ensure clients...

Cyndi reallt really worked witb our busy schedules and making sure we were up to date on everything. There were some snags along the way, but Cyndi guided us through every step of the way.

Reply from Cyndi Handley, Ruoff Mortgage

August 12th, 2025 05:55 PM

I'm glad to hear that I could effectively work with your busy schedules and keep you informed throughout the process. Navigating those snags can be challenging, and I'm pleased I could guide you through each step. Your feedback is appreciated,...

Kym Baker, Ruoff Mortgage has received a review with 5 star rating from Jillie D

Reply from Owner

July 15th, 2025 12:13 PM

I'm delighted to know that your experience was positive. Your trust and satisfaction are very important to me. Thank you for the kind words and for choosing Ruoff Mortgage. If you ever have more questions or need assistance, feel free to reach...

When kym left the country for vacation she handed us over to Cyndi who was WONDERFUL handling all my last minute fears and special needs. She went above and beyond to make everything smooth and worry free. Cyndi was exactly what I needed to...

Reply from Kym Baker, Ruoff Mortgage

July 15th, 2025 12:14 PM

I'm so glad to hear that Cyndi was able to support you so well in my absence. It's great to know she went above and beyond to address your concerns and make the process smooth for you. Thank you for recognizing her efforts, and I'm pleased...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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