Ruoff Mortgage - Elkhart, IN

Elkhart, IN

4.92

(948)

Mortgage

Mortgage Loan Officer

Contact Info

(574) 296-7740

Elkhart, IN

https://www.ruoff.com/lending-centers/elkhart

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.92

(948)

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Cyndi was amazing, helpful, patience with me and a godsend! Never been through this before and very helpful to explain the complete process as things came up. More than an loan officers, she is a friend!

Reply from Cyndi Handley, Ruoff Mortgage

September 3rd, 2025 12:30 PM

I'm truly grateful for your kind words, Natalie. It was my pleasure to guide you through the process and provide clarity as needed. Knowing that you valued my patience and explanations means a lot to me. I'm glad I could not only assist you...

She was very good at explaining things and not making me feel dum. I had an amazing experience. I would recommend it to my family and friends.

Reply from Samantha Conrad, Ruoff Mortgage

September 9th, 2025 05:01 PM

I'm glad to hear that you had a positive experience, Zachary. It's important to me that my clients feel informed and at ease throughout the process, so I'm pleased to know you felt well-supported. Your willingness to recommend my services means...

Kym is always very kind! She was prompt to answer anything I need and kept me up to date

Reply from Kym Baker, Ruoff Mortgage

August 31st, 2025 05:39 PM

Thank you so much, Adrianna, for your thoughtful review. I appreciate your kind words and I'm glad to hear that I could promptly address your needs and keep you informed throughout the process. It's important to me that you feel supported every...

Eric Olsen and his team were fantastic to work with. They made purchasing my new home easy and stress free (even though I was out of state for most of the process).

Reply from Owner

August 21st, 2025 02:46 PM

I'm so glad Chad put us in touch. Thank YOU for all your help. Your clear communication made me look good! I'm excited for this new chapter and welcome to Northern Indiana! I'm sure you and the kiddos will love it. Thank you for choosing Ruoff...

We had a great experience buying our home. Eric was very helpful, He explained our loan process well and gave advice and options. Definitely recommend him.

Reply from Owner

August 21st, 2025 02:49 PM

Thank you so much for the wonderful review. Together with your great realtor, I'm so happy we were able to provide you with an exceptional mortgage experience. Your love for your family is evident and I trust this move will be just what you...

Eric Olsen is awesome professional and there to answer any questions that you have making the process of buying a house very easy even in difficult times or circumstances

Reply from Owner

August 21st, 2025 02:49 PM

Chad, it's great to hear that you found the home-buying process manageable despite challenging circumstances. I'm grateful you felt supported and that my availability was helpful. Being professional and accessible are crucial priorities for...

Edwin was very friendly and knowledgeable. He made this process easy and hassle free.

Reply from Owner

November 13th, 2025 03:33 PM

I'm glad to hear that my approach helped make the process easy and hassle-free for you, Susan. It was a priority for me to ensure you felt comfortable and informed every step of the way. If there's anything further you need assistance with,...

Edwin was very friendly, respinded to communication timely, was knowledgeable about the whole process. He really made this transaction easy and worry free.

Reply from Edwin Carrillo

September 5th, 2025 03:24 PM

I'm pleased to know that my efforts to provide timely communication and a friendly, informed service made your transaction at Ruoff Mortgage straightforward and stress-free. It was my goal to make the process as smooth as possible for you....

Everything from beginning to the end loved and enjoyed the experience and ~~***********************~~ made it so easy and

Reply from Cyndi Handley, Ruoff Mortgage

August 25th, 2025 12:33 PM

I'm thrilled to hear that your experience was enjoyable from start to finish. It’s wonderful to know that I could make the process feel easy for you. If there's anything more I can do to support you, please don't hesitate to get in touch. Thank...

This was easily the smoothest mortgage process I have ever been through. Sam was great.

Reply from Samantha Conrad

September 1st, 2025 06:09 PM

I'm really glad to hear that the process went smoothly for you, Jack. It was a true pleasure working with you and I'm delighted to know that everything met your expectations. If there's anything else you need or any future questions, don't...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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