

Ruoff Mortgage - Elkhart, IN
Elkhart, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Exelent service and comunication.
Reply from Edwin Carrillo, Ruoff Mortgage
December 7th, 2025 02:14 AM
I'm glad to hear that you were satisfied with the service and communication. It was a pleasure to assist you at Ruoff Mortgage. If you have any more questions or need further assistance, please don't hesitate to get in touch.
Edwin was very helpful and knowledgeable ! Very quick too ! Thank you for all your help Edwin !
Reply from Owner
December 7th, 2025 02:16 AM
Thank you so much for the kind words! I really appreciate you taking the time to leave this review. I’m glad I could help and make things quick and easy for you.
Edwin hizo el proceso muy fácil y rápido y después de aver hecho la compra de mi casa me sigue ayudando en cualquier pregunta que tenga
Reply from Edwin Carrillo, Ruoff Mortgage
December 4th, 2025 11:24 PM
¡Muchísimas gracias por su comentario! Me alegra saber que el proceso fue fácil y rápido para usted. Ha sido un gusto ayudarle, y con toda confianza aquí sigo para cualquier pregunta que tenga en el futuro. ¡Gracias por su confianza!
(Translated by Google) Excellent work. Everything is very clear, thank you Edwin.
(Original)
Excelente trabajo. Todo muy claro, gracias Edwin
Reply from Owner
December 7th, 2025 02:17 AM
¡Muchas gracias por tu comentario! Me alegra muchísimo saber que todo te quedó claro. Estoy aquí para Ayudarle ahora o más adelante. ¡Gracias de nuevo por su confianza!
Edwin fue excelente
Reply from Edwin Carrillo, Ruoff Mortgage
December 4th, 2025 06:52 PM
¡Muchas gracias! Me alegra saber que tuvo una excelente experiencia. Fue un placer ayudarle.
How quickly are concerns got taken care of. Thank you for taking the customer service concerns very seriously. I was about to give up and call ot quits then Kym stepped in and made it a whole other type of experience for us. She is beyond the...
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Reply from Kym Baker, Ruoff Mortgage
December 1st, 2025 02:03 PM
Thank you for sharing your experience with me. I'm glad I could step in and assist during a challenging time, turning things around for you. Clear communication is key, and I'm happy to hear that you felt informed and reassured throughout the...
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How quickly Mrs.Kym respond to our questions and how she explained everything very clear and well to where I was able to understand it. She was very patient and seem to always have time no matter the day or time. Mrs.Kym was the best and I...
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Reply from Kym Baker, Ruoff Mortgage
November 25th, 2025 07:04 PM
I'm truly grateful for your kind words, CheMoya. I'm glad I could make the process clear and comfortable for you. It's important to me that every question is answered and that you feel valued throughout your home buying journey. Knowing that...
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Edwin Carrillo, Ruoff Mortgage has received a review with 5 star rating from Lacey A
Reply from Owner
December 4th, 2025 04:57 PM
I appreciate the perfect star rating, Lacey. If you ever need further assistance or have questions, feel free to reach out.
Edwin was always clear during the whole process and always made sure I had no questions, he was also very kind and respectful at all times!
Reply from Edwin Carrillo, Ruoff Mortgage
November 25th, 2025 04:20 PM
Thank you so much for your kind words! I truly appreciate you trusting me through the process. I’m really glad I could keep everything clear and make sure you felt confident every step of the way. Wishing you all the best in your new home,...
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Es muy Amable, Te Explica muy bien cuando no entiendes el procedimiento.
gracias Edwin Carrillo
por tu paciencia y ayuda!!!!!!
Reply from Edwin Carrillo, Ruoff Mortgage
November 25th, 2025 02:42 PM
¡Muchísimas gracias por sus palabras! 😊
Para mí es un gusto poder ayudarle y explicarle cada paso con claridad. Gracias por confiar en mí; aquí estoy siempre para lo que necesite en este proceso y en el futuro. ¡Un placer servirle! 🙌🏡
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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