O
Ocean Shores, Sammamish, WA
A Higher Standard of Lending
Sammamish, WA
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
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Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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Desi was great about communication. She explained the process, what she needed and when and answered our questions. She made everything so easy for us .
Reply from Desi Goodwin
September 4th, 2026 08:34 PM
Andrea, I'm grateful for your kind words about my communication and support throughout the process. It's great to know that everything felt easy for you. If you have any more questions, please don't hesitate to reach out.
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Looking forward to out next file together! Thank you Desi for all you do to get across the finishline. We have some pretty excited first time home buyers thanks to you!
Reply from Desi Goodwin
September 2nd, 2026 05:07 PM
Kricket, I'm pleased to hear that the first-time home buyers are excited. Thank you for your kind words, and I look forward to our next file together as well!
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Process was very smooth
Reply from Desi Goodwin
August 27th, 2026 02:58 PM
Michael, I'm glad to hear that the process went smoothly for you. If there's anything else you need, please feel free to reach out.
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Desi went above and beyond to make it all happen for me! She never gave up on working with me and the lender to make it work out. She kept me up to date and helped keep me on task in ways that worked best for me. I cant thank Desi enough for...
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Reply from Desi Goodwin
August 20th, 2026 07:59 PM
Chance, we appreciate your thoughtful review and are pleased to hear about your positive experience with Desi. It's wonderful to know that her dedication and support helped you achieve your dream of homeownership. Thank you for sharing your...
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Desi went above and beyond my expectations answered all my calls and dumb questions and explained them to me like a small child but did it with grace and understanding
Reply from Desi Goodwin
August 13th, 2026 06:31 PM
Jeffrey, I appreciate your kind words and am happy to hear that you felt supported throughout the process. It's important to me that every question is answered with patience and clarity. Thank you for sharing your experience.
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Wow, where do I start? I just finished your survey regarding how our experience went and unfortunately the max rating available was only 5; I'm going to need a 10+ star rating for our experience! :)Our journey was a complicated one involving...
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Reply from Desi Goodwin
August 7th, 2026 03:41 PM
Julie, thank you for your incredibly thoughtful review. I'm so happy to hear that you felt supported throughout the home-buying process, even with its challenges. It was my pleasure to assist with your offers and to help make everything as...
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Desi is professional, likeable/friendly, and reliable, which is why we trust her and enjoy working with her. I want to point out a very specific instance that happened during our home search: When a different seller's realtor left a voice message...
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Reply from Desi Goodwin
August 3rd, 2026 07:46 PM
Carmen, thank you for sharing your thoughtful review. I'm grateful for your trust and am glad to hear that my actions during your home search reinforced your confidence in me. I always strive to maintain professionalism and ethics in all situations....
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Desi stayed in contact and explained everything every step of the way. Even answered our "dumb" questions. Thank you Desi. You've done it again!
Reply from Desi Goodwin
July 20th, 2026 12:58 PM
Steven, thank you for your kind words. I'm pleased to hear that my communication and explanations were helpful for you. It's always my goal to make the process as smooth as possible.
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Clear and timely communication. Expectations set early. And we had a great client.
Reply from Desi Goodwin
July 13th, 2026 05:54 PM
It was great to work with you, Lesley, and I appreciate the kind words. You're so right, we had a great client, but you did an incredible job managing this purchase. I look forward to working with you again soon.
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Excellent customer service, great communicator, clear guidance and very helpful!
Reply from Desi Goodwin
July 13th, 2026 05:52 PM
Thank you so much for the kind words. It's always an absolute pleasure to work with you and Kate. Enjoy your new home!
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Pacific Standard Time (PST)
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