O
Ocean Shores, Sammamish, WA
A Higher Standard of Lending
Sammamish, WA
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Desi went above and beyond to make it all happen for me! She never gave up on working with me and the lender to make it work out. She kept me up to date and helped keep me on task in ways that worked best for me. I cant thank Desi enough for...
read more
for
Desi went above and beyond my expectations answered all my calls and dumb questions and explained them to me like a small child but did it with grace and understanding
Reply from Desi Goodwin
August 13th, 2026 06:31 PM
Jeffrey, I appreciate your kind words and am happy to hear that you felt supported throughout the process. It's important to me that every question is answered with patience and clarity. Thank you for sharing your experience.
for
Wow, where do I start? I just finished your survey regarding how our experience went and unfortunately the max rating available was only 5; I'm going to need a 10+ star rating for our experience! :)Our journey was a complicated one involving...
read more
Reply from Desi Goodwin
August 7th, 2026 03:41 PM
Julie, thank you for your incredibly thoughtful review. I'm so happy to hear that you felt supported throughout the home-buying process, even with its challenges. It was my pleasure to assist with your offers and to help make everything as...
read more
for
Desi is professional, likeable/friendly, and reliable, which is why we trust her and enjoy working with her. I want to point out a very specific instance that happened during our home search: When a different seller's realtor left a voice message...
read more
Reply from Desi Goodwin
August 3rd, 2026 07:46 PM
Carmen, thank you for sharing your thoughtful review. I'm grateful for your trust and am glad to hear that my actions during your home search reinforced your confidence in me. I always strive to maintain professionalism and ethics in all situations....
read more
for
Desi stayed in contact and explained everything every step of the way. Even answered our "dumb" questions. Thank you Desi. You've done it again!
Reply from Desi Goodwin
July 20th, 2026 12:58 PM
Steven, thank you for your kind words. I'm pleased to hear that my communication and explanations were helpful for you. It's always my goal to make the process as smooth as possible.
for
Clear and timely communication. Expectations set early. And we had a great client.
Reply from Desi Goodwin
July 13th, 2026 05:54 PM
It was great to work with you, Lesley, and I appreciate the kind words. You're so right, we had a great client, but you did an incredible job managing this purchase. I look forward to working with you again soon.
for
Excellent customer service, great communicator, clear guidance and very helpful!
Reply from Desi Goodwin
July 13th, 2026 05:52 PM
Thank you so much for the kind words. It's always an absolute pleasure to work with you and Kate. Enjoy your new home!
for
Desi's knowledge and experience was very helpful in successfully closing escrow in three weeks from start to finish with no surprises along the way.
Reply from Desi Goodwin
July 9th, 2026 10:36 PM
Jerrod- It was an absolute pleasure to work with you and Staci. You both made my part of the process so easy and I'm happy to hear it was smooth for you both also. I wish you all the best with your future beach time.
for
Great communication from start to finish!
Reply from Desi Goodwin
July 9th, 2026 10:34 PM
Charles, thank you for the kind words. I appreciate your feedback and look forward to working with you again soon.
for
Desi was always professional. She gave quick options when funding of down payment fell thru and always kept me updated about the process
Reply from Desi Goodwin
July 9th, 2026 10:33 PM
Dan- It was such a pleasure working with you and your family. Your hard work and dedication to the process does not go unnoticed either. I wish you and your family all the best with your future move.
10 of 172
About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
