East Region -10455, Greensboro, NC
A Higher Standard of Lending
Greensboro, NC
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Thomas is knowledgeable, helpful and conveys calmness throughout the transaction which can be very stressful for buyers. I'm always confident my buyers will close on time and without last minute drama. I highly recommend Thomas at Highlands...
read more
Reply from Thomas Brown
February 22nd, 2025 02:08 PM
Sue, thank you so much for your kind words. I'm truly glad to hear that you felt supported and calm throughout the process. It’s always my goal to ensure everything goes smoothly for you and your buyers. Your recommendation means a lot to me,...
read more
for
Thomas was patient and informative throughout the entire process- from start to finish. We had a couple of hiccups (not on his end) but was quick to solve the issues and get us to the closing table on time. I would HIGHLY recommend Thomas Brown...
read more
Reply from Thomas Brown
February 13th, 2025 08:35 PM
Thank you so much, Meredith! I'm thrilled to hear that you had a positive experience. It means a lot to me that you appreciated my patience and efforts to keep everything on track, even with those hiccups along the way. It's always my goal...
read more
for
Thomas and his teams communication , knowledge and follow through was hands down amazing.
Reply from Thomas Brown
February 11th, 2025 11:37 AM
Robert, your kind words mean a lot. I truly appreciate you taking the time to share your experience. Helping clients navigate the mortgage process is something I'm passionate about, and it's incredibly rewarding to hear that my team and I provided...
read more
for
simple, straightforward and professional
Reply from Thomas Brown
January 11th, 2025 02:54 PM
I'm delighted to hear that you found our process to be simple, straightforward, and professional, David. Your feedback means a lot to me and the entire team at Highlands Residential Mortgage, Ltd. We strive to provide top-notch service for...
read more
for
Great communication! Timely and thorough support
Reply from Thomas Brown
December 29th, 2024 10:26 PM
I'm thrilled to know that you found my communication and support to your liking, Mary. I always strive to provide timely and comprehensive service. Your amazing feedback and 5-star rating is much appreciated. Looking forward to assisting you...
read more
for
Thomas, was very easy to work with. Very communicative and quickly responded to any issues that needed to be taken care of.
Reply from Thomas Brown
December 29th, 2024 04:50 PM
I'm really pleased to hear that you found our process easy and communication effective, Anthony. It was a pleasure to work with you and ensure all your needs were addressed promptly. Thank you for the high rating and positive review! Always...
read more
for
Thomas was a lot of help with this process of buying a house. He was very accessible to our texts, calls, and emails. With this being our first purchase of a home, Thomas kept the stress off our shoulders and guided us along the necessary steps....
read more
Reply from Thomas Brown
December 27th, 2024 02:17 PM
Hello Robert, I'm thrilled to hear that you had a positive experience with our team at Highlands Residential Mortgage, Ltd. It's always our goal to provide top-notch service, and I'm glad I could make the process less stressful for you. Thank...
read more
for
Thomas stayed on top of it throughout the transaction to ensure a smooth closing and that everyone was on same page
Reply from Thomas Brown
December 19th, 2024 08:15 PM
It's great to hear your feedback, Scott. I take pride in ensuring smooth transactions and keeping everyone in the loop. I'm glad to know that these efforts have been beneficial for you. Your positive rating is highly appreciated and encourages...
read more
for
Consistent and timely communication
Reply from Thomas Brown
December 19th, 2024 01:42 PM
I'm thrilled to hear that you appreciated my consistent and timely communication, Kristina. Your satisfaction is always my top priority. I aim to provide the best service possible. Thank you for taking the time to review my work and for rating...
read more
for
Thomas is very knowledgable about the loan process. He explained everything so that I knew what was going on. He also kept me informed of any changes that were going on with the loan. The website is very easy to use.
Reply from Thomas Brown
December 13th, 2024 05:00 PM
Thank you for the positive review, Juliann! I'm glad you found the process smooth and the website easy to use. It's always my goal to keep my clients informed and comfortable throughout the loan process. Your feedback is valued and appreciated....
read more
81–90 of 317
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
