East Region -10455, Greensboro, NC
A Higher Standard of Lending
Greensboro, NC
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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Quick with returning phonecalls and answering any questions from a first time home buyer
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Thomas is very responsive and he worked tirelessly to advocate for my clients!
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Communication is so important in a real estate transaction. Thomas was very prompt updating my client and me about loan approval. And his always friendly calm demeanor made the whole process very pleasant. Highly recommend!
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Thomas and the in house condo team at Highland Mortgage did an excellent job working with my client and new complex condo lending requirements. I would recommend Thomas in any situation especially a tough one!
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Thomas and team were a huge help. Great job turning the close around in under 30 days! Super simple process and I was kept well informed throughout the process.
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Mr Brown and all the team members were very caring, responsible, profession, and .wonderful. They guided me through the process with patience I’m so happy to have been able to work with them! I”m Very happy!
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Easy communication. Friendly staff. Love the app for uploading documents. E-sign made closing easy and quick
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The automated communication of where we were along the mortgage process was fine but direct communication wasn’t optimal. Multiple times I reached out to him and instead of replying to me, he’d contact our agent and I’d get response through...
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Reply from Thomas Brown
June 6th, 2024 03:24 PM
I genuinely appreciate your feedback, Deirdre. I'm sorry to hear that you found the communication process frustrating. Your satisfaction is of utmost importance to us at Highlands Residential Mortgage, Ltd., and I regret that we fell short...
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Everyone was very nice and very efficient!
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The quick and clear communication made the process much easier!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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