Waterstone Mortgage - Eagle, ID
Eagle, ID
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Buying my home with water stone mortgage was very pleasant. Everyone there was very knowledgeable, courteous, efficient and patient. Quick to reply to questions and they let me know every step of the process. I highly recommend waterstone mortgage....
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Reply from Owner
January 8th, 2026 11:23 AM
Thank you for this review, Kathy! We know how many questions pop up throughout a homebuying process – whether it's the first time you're homebuying or you're a seasoned homeowner – that's why communication is key. I hope to work with you again...
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Amazing service!! I have I have used Gwen's Team and we closed in 3 weeks on 2 homes so far. I am a new real estate agent and plan on referring her to everyone! Only place I will use!
Absolutely on top of things and very informative the entire time. Goes above and beyond in my opinion as there was multiple times we had questions and they would respond even late in the evening and on the weekends. Absolute pleasure to work...
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Reply from Owner
January 8th, 2026 11:23 AM
Thank you for your kind review, Matt! Treating our borrowers with the highest level of respect is our number one goal. It was our pleasure to serve you.
Gwen and her team were very knowledgeable and understanding of our unique situation. They were patient with us but quick to respond to our many questions. We would highly recommend them to our friends and family!
Reply from Owner
January 8th, 2026 11:22 AM
Thank you for your review, Zach! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Gwen and her team were fantastic! They were able to walk us through the whole process, giving us one less thing to worry about. They even helped us outside regular business hours. I would recommend working with Gwen to anyone
Reply from Owner
July 8th, 2022 12:00 AM
Thank you for taking the time to write this review, Shawn! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Gwen and her team.
for
Zack Pappuleas
Zack was very helpful, even during off hours and weekends. Prompt, professional and does what it takes to get the job done.
Gwen and team, particularly Brian, were just fantastic to work with. They made the entire process very painless, they're very professional and knowledgeable, and were very helpful in explaining each step of the process with us. We had an excellent...
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Reply from Owner
January 8th, 2026 11:23 AM
Thank you for your review, Mike! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
for
Zack Pappuleas
It has been my pleasure to work with Zach. He is knowledgeable in his line of work. He is approachable and reachable during most hours of the day including weekends. There was a time when he involved his management team to get me an answer...
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for
Zack Pappuleas
Zack did a great job and helped us a ton. There were some issues that came up and Zack was quick to call the other lender and straighten things out immediately, saving us money and the hassle. Great customer service, listened to our needs and...
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for
Zack Pappuleas
Did a great job, excellent customer service, helped work out some issues with the other lender quickly and easily.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions