Waterstone Mortgage - Eagle, ID
Eagle, ID
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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Waterstone Mortgage - Eagle, ID
Dennis was great to work with! Stayed on top of everything and adjusted numbers with no problem. Fantastic personality. We highly recommend.
Reply from Owner
January 8th, 2026 11:50 AM
Thank you for this glowing review, Ashley! We're ecstatic you had such a wonderful experience with Dennis. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
Brian is a clear, concise and punctual communicator. He’s with you every step of the way and doesn’t shy away from asking or answering hard questions. In the mortgage business, communication is key and Brian DELIVERS!
Reply from Owner
August 17th, 2023 09:15 PM
Thank you so much for the kind words, Phillip! Please don't hesitate to reach out if you have any questions or if I can be helpful in any way!
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Waterstone Mortgage - Eagle, ID
My experience with this company has been awful. We unfortunately have fallen through the cracks and have been fed lie after lie. It started out with Daniel Frank not catching on the appraisal that there were things that needed fixed and not...
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Reply from Owner
January 8th, 2026 11:50 AM
Galina Cooper, we apologize, however, based on the information provided in this review, we are unable to verify you as a Waterstone Mortgage customer. We'd appreciate it if you would contact our Customer Relations Manager at ************ or...
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Brian is very knowledgeable and a motivated young man. He is also a very personable person. I would highly recommend him in all your mortgage needs.
Reply from Owner
August 11th, 2023 09:42 AM
Thank you for your kind review, Co! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
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Zack Pappuleas
I've worked with a few different lenders, and working with Zack was by far the best experience. He really works with you to find the best solution, is extremely knowledgeable and communicative, and was just overall enjoyable to work with. Would...
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Waterstone Mortgage - Eagle, ID
Waterstone is amazing. They have the perfect team of professionals who know what they are doing. From pre-approval all the way to closing, they walk you through the entire process. Born and raised in Idaho, I know there isn't a better loan...
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Reply from Owner
January 8th, 2026 11:50 AM
We ❤️ your review, Michael! We value our client relationships above all. Don't be a stranger.
Gwen Swain was great. She explained everything to us about purchasing a home and everything with we needed to do and our loan went through fast and very easy. Would definitely recommend using Gwen again thanks, Gwen!
Reply from Owner
January 8th, 2026 11:22 AM
Thank you for your kind review, Denise! I am so happy to hear you had a great experience. I hope we get the opportunity to work together again in the future! Enjoy your home.
There’s above and beyond, then beyond that there’s Gwen. Couldn’t appreciate her more, and beyond grateful she was my lender
Reply from Owner
January 8th, 2026 11:23 AM
Thanks, Justin! That is high praise indeed. We are so happy we could help you with your new home and are here if you ever need us again. 😀
Brian is very helpful, prompt and explains complex matters concisely and clearly. 10/10 would recommend.
Reply from Owner
July 27th, 2023 11:12 AM
Thank you for your kind review, Coleman! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
Gwen’s team is professional, thorough, and efficient. Rich was prompt when replying to my questions and/or concerns; my overall experience was fantastic!
Reply from Owner
January 8th, 2026 11:22 AM
Thank you Janelle! We are so grateful that you allowed us be a part of your home buying experience. We look forward to working with you again soon!
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions