Waterstone Mortgage - Eagle, ID
Eagle, ID
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
for
Waterstone Mortgage - Eagle, ID
Zack and the team have all been very helpful since day one, keeping us well informed and answering any questions we had! Would recommend!
Reply from Owner
January 8th, 2026 11:49 AM
Thank you for taking the time to write this review, Brandon! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Zack and his team.
This was the worst mortgage experience I have ever had.
Reply from Owner
January 8th, 2026 11:23 AM
Hi Ethan, unfortunately I have no record of you in our system. You are welcome to call our customer service number at 1-************ if you have any further questions.
Ashley was very thorough and helpful throughout the entire process. She was quick to respond to all of our questions and assist through the home purchasing process!
Reply from Ashley Tengler
April 28th, 2026 02:01 PM
Thank you Ryan! Appreciate the kind words. Hope you're enjoying your new home.
Gwen and her team were great! Made the process easy and answered all the questions i could ask! Definitely recommend
Reply from Owner
January 8th, 2026 11:23 AM
Thank you for your review, Bryce! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
This is our second time working with Gwen and her team, and honestly I would never want to work with anyone else. They make the whole mortgage process so streamlined and easy to understand. They are there when questions arise, and make the...
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Reply from Owner
January 8th, 2026 11:23 AM
Thank you for your review, Melanie! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch....
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for
Waterstone Mortgage - Eagle, ID
Great help and great communication!
Reply from Owner
January 8th, 2026 11:49 AM
Thank you for this 5-star review, Martin! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
Gwen is always on top of it and always gets us the best deal we love our new house and this is our third time working with her. She is amazing. I’ve never met anyone who has worked so hard to get us the best deal.!!😁
Reply from Gwen Swain at Waterstone Mortgage N...
December 23rd, 2024 03:33 PM
Thank you for taking the time to write this recommendation, Dan! A fast and easy homebuying is not possible without the help of a knowledgeable, professional loan originator. I appreciate your feedback and hope you'll return to me and Waterstone...
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for
Waterstone Mortgage - Eagle, ID
We had a fantastic experience with Zack and Waterstone as a whole! The process was prompt, thorough, and we were kept informed throughout. I would recommend Zack and Waterstone to my friends and family!
Reply from Owner
January 8th, 2026 11:49 AM
Thank you for this glowing review, Kylee! We're ecstatic you had such a wonderful experience with Zack. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
for
Waterstone Mortgage - Eagle, ID
We had a fantastic experience with Zack and Waterstone as a whole! The process was prompt, thorough, and we were kept informed throughout. I would recommend Zack and Waterstone to my friends and family!
for
Waterstone Mortgage - Eagle, ID
We have worked with Zack and his team at Waterstone Mortgage for multiple transactions. They respond quickly, are flexible, knowledgeable, and helpful regardless of your situation. Highly recommend!
Reply from Owner
January 8th, 2026 11:49 AM
Thank you for taking the time to write this review, Marissa! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Zack and his team.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions