Waterstone Mortgage - Eagle, ID
Eagle, ID
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Gwen and her team were always one step ahead of us which always kept the process running smoothly and progressing on time. They were always available to answer any questions we had and would always explain any documents sent to you. Definitely...
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Reply from Gwen Swain
October 21st, 2025 05:20 PM
Thank you, Danielle, for your recommendation. I'm pleased that the process was smooth and that your questions were addressed promptly. It’s important to me to ensure clarity and support throughout the lending experience. If there's anything...
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Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from MrRob8349
Gwen is a great communicator! Always professional and my wife and I were extremely impressed with how smooth the entire process was.
Reply from Gwen Swain
October 20th, 2025 08:16 PM
I'm glad to hear that you and your wife were impressed with the process, Robert. Effective communication and professionalism are important to me, so I'm pleased that these aspects stood out during your experience. If there's anything else I...
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Zack Pappuleas
Zach was awesome to deal with throughout the entire process, he was very knowledgeable and answered all my questions in a way that this dumb dumb could understand.
Reply from Zack Pappuleas
October 15th, 2025 06:07 PM
I'm glad to hear that I could assist you effectively throughout the process, Joel. Making sure everything is clear and understandable is important to me, so I appreciate your kind words. If there’s ever more you need or any additional questions,...
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Gwen, Chelsea and Kat were great to work with. They were able to take a complicated transaction and get creative to make it happen. I would highly recommend this team!
Reply from Gwen Swain
October 14th, 2025 03:07 PM
Thank you, Amanda, for sharing your experience. I'm glad to hear that you found working with Chelsea, Kat, and me enjoyable and that we could successfully navigate a complex transaction for you. Your recommendation means a lot. Should you need...
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Zack Pappuleas
Working with Zack was great. We had the best experience. As first time home buyers, he answered all our questions, talked us through the process, gave us wise counsel, and cared about our first home buying process. We felt very supported and...
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Very happy with Gwen and her team of sharpshooters. From lift-off to landing, Gwen's team provided good status updates and competitive rates. Hoping to get to work with her team again in the future.
Reply from Owner
January 8th, 2026 11:24 AM
Casey, that is so great to hear! We absolutley look forward to working with you again in the future and are so happy that we could make your experince a truly positive one. Thank you so much!
Very good communication, informative/cheeky videos, but most importantly... very knowledgeable and attentive to my loan needs. Thank you Gwen + Team!
Reply from Gwen Swain
October 13th, 2025 03:30 PM
I'm grateful for your kind words, Casey. It’s reassuring to know you found the communication helpful and the videos engaging. Addressing your loan needs with care and attention is always my goal. If you have any future questions or require...
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Was a great hassle free and friendly experience
Reply from Ashley Tengler
April 28th, 2026 02:01 PM
Thank you for the 5 start review Travis! So happy to help you on your first home buying journey. Hope you enjoy making many memories in your beautiful new home! You worked very hard to get here and should be proud of yourself for achieving...
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The best! Thank you so much!
Reply from Owner
October 6th, 2025 04:54 PM
Thank you SO Much!! We appreciate that so much. Loved the opportunity to work with you and will be here if anything comes up so don't hesitate to reach out. Hope you enjoy your beautiful new home!
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions