Waterstone Mortgage - Eagle, ID
Eagle, ID
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
My brother did a good job servicing my loan.
Reply from Michael Norell
February 5th, 2026 06:23 PM
I'm glad to hear that your brother did a good job servicing your loan, Alexander. If there's anything else you need or if there are ways I can assist you further, please feel free to reach out.
We are first time home buyers and the process want smooth everyone was very polite and informative and if we had any questions they were there to answer them we had a great experience with Gwen and her team we highly recommend.
Reply from Owner
February 5th, 2026 09:32 PM
Thank you for sharing your positive experience as first-time home buyers, Luis. I'm really pleased to hear that the process went smoothly and that you found everyone polite and informative. It's fantastic that you felt supported throughout....
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Everyone was very polite and informative and if i had any questions they were there to answer them we i had a good experience
Reply from Gwen Swain
February 4th, 2026 03:09 PM
It's great to hear you had a positive experience, Luis. I'm glad that you found everyone to be polite and informative. If you have any more questions or need further assistance, feel free to reach out at any time.
for
Zack Pappuleas
Zack and his team were awesome. They were willing to run numerous scenarios for us and always be available to answer questions about our loan and process. No question was to big or small they were always willing to answer our questions in a...
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Reply from Zack Pappuleas
February 3rd, 2026 09:02 PM
I'm grateful for your kind words, Scott. It's reassuring to know that I, along with my team, could provide the support you needed throughout the mortgage process. Being available to address every question and running multiple scenarios are...
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for
Zack Pappuleas
Zack and his team are amazing. No question is too big or small for them, and will answer them in a timely manner. Thy are able to give many different scenarios of your loan to help you decide what will work best for you.
Reply from Zack Pappuleas
February 4th, 2026 02:11 PM
I'm pleased to know you found my approach helpful, Scott. Answering your questions promptly and exploring various scenarios to find the best fit for you is always my aim. If anything else comes up or you need further assistance, feel free to...
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Ashley and team was excellent to work wit!
Reply from Ashley Tengler
April 28th, 2026 02:01 PM
I'm pleased to hear that you had a positive experience working with me and the team, Pannee. If there's anything else you need or any questions you have moving forward, please feel free to get in touch. Thank you for your kind feedback!
just overall great!!
Reply from Ashley Tengler
April 28th, 2026 02:01 PM
Analynn, I'm glad you had a great experience! If there's anything else you need or if you have any questions in the future, please don't hesitate to reach out. Thank you for your feedback.
Quick, easy refi handled well by your team. Samantha Moncada was always willing to take a call and answer my questions and put up with delays on my side. She was great to work with. We appreciate Kathryn Alexander's work as well. Just a solid...
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Reply from Gwen Swain
January 26th, 2026 03:31 PM
I'm pleased to hear that your refinance process went smoothly, Michael. It's great to know that Samantha was attentive to your needs and that Kathryn also contributed positively. Your recognition of their efforts is appreciated. If you have...
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Led us through the prochess, helped understand all the details we needed to, available whenever we reached out, schedule kept.
ty
Reply from Ashley Tengler
April 28th, 2026 02:01 PM
It's great to hear that you felt supported throughout the process, David. Making sure you understood all the details and were on schedule is important to me. If there's anything else you need or you'd like to discuss further, please feel free...
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Communication between everyone involved in the mortgage could have been better but overall it was a good experience
Reply from Ashley Tengler
April 28th, 2026 02:01 PM
I appreciate your feedback, Devren. I'm glad to hear that your overall experience was positive. I recognize the importance of clear communication, and I will strive to improve in that area. If you have any more thoughts on how I can enhance...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions