Durango, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Great experience to work with Nick. Good communication!
Reply from Nick Johnson
December 29th, 2024 04:11 PM
I'm so glad to hear that you had a great experience, Johanna! Your feedback means a lot to me. Effective communication is key, and I'm happy to know I was able to provide that for you. Thank you for the stellar rating, and if you ever have...
read more
for
.easy process!
Reply from Nick Johnson
December 29th, 2024 12:14 PM
Happy to hear you found the process easy, Bart! That's always our aim at Highlands Residential Mortgage, Ltd. Thank you for the excellent rating and for taking the time to share your positive experience. Look forward to assisting you again...
read more
for
Really helped us with the process of buying our first home!
Reply from Nick Johnson
November 27th, 2024 03:18 PM
I'm really glad to hear that you found our process helpful, Adrianne. Your positive feedback means a lot. At Highlands Residential Mortgage, Ltd., we always strive to assist our clients, especially first-time home buyers, in the best possible...
read more
for
Nicks communication skills combined with his background and industry knowledge makes every transaction smooth and problem free.
Reply from Nick Johnson
November 25th, 2024 03:24 PM
I'm really pleased to hear that you found our communication and process smooth and trouble-free, Lonny. It's my goal to make every transaction as efficient and stress-free as possible. Your feedback reaffirms the hard work I put in every day...
read more
for
Nick was communicative, informative, and easy to work with
for
He was very informative and kept us in the loop the entire time. He made the process easy for everyone
for
Durango
Berenice was amazing throughout the entire process. I was kept very well informed and felt like I was definitely a part of the process. Thank you!
Reply from Berenice Lozano
July 24th, 2024 10:14 PM
Thrilled to hear your positive feedback, Jon! Your involvement throughout the process is integral in making it a success and I'm glad you felt a part of it. Thank you so much!
for
Durango
Communication with Bernice was great, she worked very hard to make sure that everything was done correctly and an in timely manner.
Reply from Berenice Lozano
June 6th, 2024 10:15 PM
I'm absolutely delighted to hear that you had such a positive experience, Jessie. It was my pleasure to ensure that everything was carried out correctly and in a timely manner for you. Your feedback means a lot to me and the whole team here...
read more
for
Durango
Berenice was very thorough, understanding, explained everything when questions came up and she was very motivated to assist with anything needed.
Reply from Berenice Lozano
June 2nd, 2024 02:53 PM
Thank you, Leandra, for the wonderful review. I am ecstatic to hear that you found my service thorough and understanding. Your satisfaction is my top priority, so it means a lot to know that my efforts in explaining and assisting you were appreciated....
read more
for
Durango
Berenice was always very helpful and on top of everything. Her follow up and communication was excellent. Very pleasant transaction!
Reply from Berenice Lozano
April 24th, 2024 03:09 PM
Thank you Andy! It was my pleasure to be able to work with you on this loan. Your professionalism and availability made this a smooth and successful process. I look forward to helping you again in the future.
11–20 of 386
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
