New American Funding - Des Moines, IA

Des Moines, IA

4.92

(1,501)

Mortgage

Mortgage Loan Officer

Contact Info

(515) 209-3473

Des Moines, IA

https://www.newamericanfunding.com/branches/des-moines-locust

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4.92

(1,501)

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5 Star

95%

4 Star

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1 Star

Everyone was able to answer all the questions in a timely manner. They gave great advice to make the house buying process easier than we thought.

Reply from Ronika Htu

January 1st, 2025 01:30 AM

Thank you so much for the glowing review, Diane! I'm thrilled to hear that our team at New American Funding was able to make the home buying process easier for you. We strive to provide timely and helpful advice to all of our clients. Your...

Rita was great with my client, and gave her lots of information.

Reply from Rita Martinez Caceres - New America...

December 20th, 2024 03:29 PM

Thank you so much for your kind words, Laura. I'm glad to hear that. I always strive to provide the best service to my clients at New American Funding. I'm always here to help. -Rita Martinez Caceres

Dane made the mortgage process incredibly smooth and stress-free. From the initial communication, they provided expert guidance, answered all my questions, and explained my options in detail. Their approach ensured all paperwork was handled...

Reply from Dane Eischeid

December 27th, 2024 03:17 PM

Hey Kyle, thank you so much for the 5-star rating and for taking the time to leave such an incredible review. I'm thrilled to hear that you had a smooth and stress-free experience with the mortgage process, and that our communication and guidance...

Felt like they had a good handle on and focus on customer service.

Reply from Isaac Young

December 27th, 2024 04:17 AM

I'm thrilled to hear that you had a positive experience with me, Richard. I strive to provide excellent customer service here at New American Funding and your words are a testament to that. Your 5-star rating means a lot to me. Thank you for...

It was great to have Rita by my side in every step of the process,since I'm a first buyer didn't know what to do and she answered all my questions

Reply from Rita Martinez Caceres - New America...

December 15th, 2024 05:16 PM

Thank you so much for your kind words, Alberto. I'm delighted to hear that you had such a positive experience. As a first-time buyer, it's crucial to feel supported and informed, and I'm glad I could provide that for you. Remember, I'm here...

Nos ayudaron bastante con el proceso y resolvieron todas nuestras dudas

Reply from Rita Martinez Caceres - New America...

December 13th, 2024 09:31 PM

¡Muchas gracias por su valoración, Alejandro! Me alegra saber que te hemos podido ayudar con el proceso y resolver todas tus dudas. Su satisfacción es nuestra prioridad en New American Funding. Espero poder seguir trabajando contigo en el futuro....

the customer service

Reply from Ronika Htu

December 23rd, 2024 05:28 PM

I'm thrilled to hear that you had a positive experience with our customer service, Lweh! Your 5-star rating is greatly appreciated. At New American Funding, we always strive to provide top-quality service to every customer. Thank you for taking...

Very friendly and always very attentive to any questions or concerns.

Reply from Rita Martinez Caceres - New America...

December 11th, 2024 12:20 AM

I'm thrilled to hear you had such a positive experience, Gelson! Your kind words mean a great deal to me. I'm always here to help and answer any questions you might have. Thanks for choosing New American Funding and for taking the time to leave...

At times I felt there was lack of communication.

Reply from Dane Eischeid

December 19th, 2024 10:49 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Dane was great! Fast replies and a positive attitude. It’s always good when going through the a stressful process to have someone who knows what they are doing and trying to guide you and advocate for you, making sure you know what to do and...

Reply from Owner

January 9th, 2026 08:56 AM

Welcome back to Iowa and thank you for choosing to work with me on your financing!

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Central Standard Time (CST)

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