Ruoff Mortgage - Crown Point, IN
Crown Point, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Kate was an absolute pleasure to work with. She made the whole process painless!
Reply from Kate Cusack, Ruoff Mortgage
August 27th, 2024 07:02 PM
Thank you so much, Becky! I'm so happy for you and your new home!
Excellent customer service! Cindy was available to me for my questions at all times, including weekends! She is a rock star!!!
Communication
Reply from Julie Spangler, Ruoff Mortgage
August 23rd, 2024 05:34 PM
Rachael,
It was a pleasure working with you. So happy for you and your new home!
Kate was quick to respond at any hour of the day which made our process easy. We really enjoyed the online portal and the easy access to sign documents! I would highly recommend Kate!!
Reply from Kate Cusack, Ruoff Mortgage
August 14th, 2024 03:31 PM
You and PJ were so wonderful to work with and I am very happy for you finding your dream home!! Congratulations!!!
Kate Cusack, Ruoff Mortgage has received a review with 5 star rating from Delaney B
Reply from Owner
August 14th, 2024 03:31 PM
Thank you, Delaney!!!
Kate was fantastic! As first time home buyers we had no idea how this process worked and she explained it to us every step of the way and always answered our questions as quick as possible. She truly made a stressful process feel a lot easier!...
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Reply from Kate Cusack, Ruoff Mortgage
August 11th, 2024 08:28 PM
I'm so happy for you and Rocci!! You were an absolute pleasure to work with and I can't wait to watch you make your house a home!
Ryan was great about returning calls or text quickly no matter the time or day.
Ryan was honest when there was a miscommunication about the credit card accounts. He always replied quickly to my text no matter the time or day.I was stressed out about down payment amount because of my negative cash flow current situation...
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Kate was amazing! Very personable and made sure I was happy all the way through the process. I felt 100% taken care of from beginning to end. Ruoff also had a very easy to use online application that made loading documentation and getting and...
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Reply from Owner
August 11th, 2024 08:28 PM
Thank you so so much for such kind words, Judy! You were amazing to work with and I am so excited for you and your new home!!
Kate was wonderful! Very personable and I felt very well looked after. I appreciated everything she did to make this experiencing easy and carefree. She is a winner for sure!
Reply from Kate Cusack, Ruoff Mortgage
August 14th, 2024 03:31 PM
Thank you so much, Judy! You were wonderful to work with!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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