

Ruoff Mortgage - Crown Point, IN
Crown Point, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Kate really took the time to make sure I understood the process and felt comfortable . I am a first time home owner, so I had a lot of questions and she was always happy to help. I could tell that I could trust her to be honest about the process...
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Reply from Kate Cusack, Ruoff Mortgage
July 17th, 2026 04:11 PM
Thank you so much, Hope!
Cindy was recommended to me and I would highly recommend Cindy to anyone in need of a mortgage! Cindy is always thorough, professional, and a pleasure to deal with.
Reply from Owner
July 27th, 2026 02:41 PM
Kevin, thank you for your recommendation and kind words. I'm happy to know you found my service thorough and professional. If you ever need assistance in the future, don't hesitate to reach out.
Everything seem to be done in a very timely manner with excellent communication. I'm also happy with the end result at closing including fees and my rate for the loan.
Reply from Cindy Jansky
July 27th, 2026 02:27 PM
Kevin, I'm glad to hear that you were happy with the timely manner and excellent communication throughout the process. It's great to know that you're pleased with the closing results, including the fees and loan rate. If you have any more questions...
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Mary is a true asset to your company
Reply from Mary Karabatak
July 21st, 2026 07:05 PM
Joseph, thank you for your kind words. I'm grateful to be part of a team that values my contributions. If there's anything more I can assist you with, please let me know.
Mary was extremely responsive and clear and concise in her answers. We had a wonderful experience with Mary.
Reply from Mary Karabatak
July 21st, 2026 12:57 PM
Karl, I appreciate your kind words. I'm happy to hear that you had a wonderful experience and found my communication clear and responsive. If you need anything else, please feel free to reach out.
Mary Karabatak, Ruoff Mortgage has received a review with 5 star rating from Kelli S
Reply from Owner
July 19th, 2026 09:36 AM
Kelli, thank you for your positive rating. I'm grateful to have been part of your experience with Ruoff Mortgage.
Mary was extremely helpful & very knowledgeable with our overall loan experience. She was truly a gem to work with & was available 24/7 to answer any/allmof questions.
Reply from Mary Karabatak
July 18th, 2026 07:18 PM
Kelli, thank you for your kind words. I'm pleased to hear that my knowledge and availability contributed positively to your loan experience. If you have any more questions or need further assistance, please feel free to reach out.
Kate is super friendly and knowledgeable. She made the process seemless.
Reply from Kate Cusack, Ruoff Mortgage
July 7th, 2026 05:36 PM
Thank you so much, Rachel!!
Cindy Jansky is an absolute gem to work with. She made the process as easy as possible for us. She is extremely knowledgeable and walked us through every step. I would recommend her over and over! She is absolutely the best!
Reply from Owner
July 17th, 2026 08:59 PM
Tiffani, thank you for your kind words. I'm pleased to know that I could make the process easy and guide you through each step. Your recommendation means a lot to me, and I'm here if you need any further assistance in the future.
Cindy made my first time buying a home a not so scary process, she walked us through every step, explained everything, answered our calls and texts even when she was out of office, and got us way more then we were expecting. I will recommend...
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Reply from Cindy Jansky
July 17th, 2026 04:54 PM
Tiffani, I'm so grateful for your kind words and thrilled that I could make your first home-buying experience less daunting. It was wonderful working with you and ensuring you felt supported every step of the way. If you ever have more questions...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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