Ruoff Mortgage - Crown Point, IN
Crown Point, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Through all of it step by step you made it easy to do all of it up loading documents to checking to see where I was at in the process.Cindy is absolutely the best her help and understanding goes above and beyond. I trust her and would use and...
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Reply from Cindy Jansky
August 12th, 2025 08:14 AM
Debbie, your words truly warm my heart. I'm so pleased to know that the process felt easy for you and that my assistance provided the support you needed. It means a lot to me that you trust and view me as part of your family. Your recommendation...
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Kate Cusack was able to help us in a very desperate time. Her and the team went above and beyond for us! We are more than thankful to them. If it werent weren't for her, I don't know that we would be living happily in our house right now.
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Reply from Kate Cusack, Ruoff Mortgage
July 30th, 2025 08:59 PM
I am so so happy for you and your family, Jason! Congratulations!!
Cindy was great to work with! From my initial phone call to her to explain my situation and my goals in a re-fi, to the final steps of securing my funds, Cindy was kind and knowledgeable every step of the way!
Everything went well and Cindy was always available to answer all my questions.
Reply from Cindy Jansky
August 9th, 2025 01:26 PM
Tamara, I appreciate your kind words. I'm pleased to know that everything went smoothly and that I was able to be there for you whenever you had questions. Ensuring you feel supported during the process is important to me. If there's anything...
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Ryan kept us well informed and gave us continous updates. Ryan was also very patient with my lack of computer skills and walked me thru the difficult steps. Thank you Ryan.
Mary is the best very easy person to work with. Great in all aspects
Reply from Owner
May 14th, 2026 10:31 AM
I appreciate your kind words, Moises. It’s important to me to be approachable and effective in every aspect of the process. If you have any further questions or need assistance in the future, don't hesitate to reach out.
Mary Karabatak communicated with me very well, also answered every text , email , and phone call
Reply from Mary Karabatak
July 28th, 2025 06:33 PM
Thank you, Moises, for taking the time to share your experience. I’m glad to hear that communication was effective and that I could be responsive to your texts, emails, and calls. It’s always my aim to ensure my clients feel fully supported...
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Cindy Jansky, Ruoff Mortgage has received a review with 5 star rating from Kristen P
Excellent! Cindy was wonderful!
Reply from Cindy Jansky
July 28th, 2025 05:30 PM
Thank you, Kristen, for your kind words. I'm glad I could be of assistance to you. Your feedback is truly appreciated, and I'm delighted that you had a positive experience. If there's anything more you need in the future, please feel free to...
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My experience was great I couldn’t have asked for a more efficient process
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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