

Ruoff Mortgage - Crown Point, IN
Crown Point, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Mary was very professional and responsive.
Reply from Mary Karabatak
October 23rd, 2025 01:13 AM
I appreciate your feedback, Adam. I'm glad to hear that you found my professionalism and responsiveness helpful. It’s important to me that you feel supported throughout the process. If you have further questions or need assistance, please don't...
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Kate went above and beyond to make sure everything is smooth and easy! She is extremely knowledgeable and the process couldnt have been easier!
Reply from Kate Cusack, Ruoff Mortgage
September 26th, 2025 03:36 PM
Thank you so much for the kind words, Danielle! It was a pleasure working with you!
Cindy's attention to detail to our needs, both with our financials and our loan possibilities goes above and beyond! She always answers us as quickly as possible, and never hesitates to be readily available anytime to reach out via text message...
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Reply from Cindy Jansky
October 4th, 2025 03:17 PM
I'm grateful for your thoughtful feedback. It's important to me that you feel supported throughout the process, and I'm glad I could assist with both your financial and loan needs. Prompt communication is something I strive for, so I'm pleased...
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Always a wonderful experience with Cindy, not the first time I used her! Recommended her to many friends and family!
Reply from Owner
May 13th, 2026 10:31 AM
Thank you for recommending my services to your friends and family, it truly means a lot. If there's anything else you need in the future, I'm always here to help.
Been using Cindy for years! She's unbelievable! Recommended her too many many friends and family!
Reply from Cindy Jansky
October 4th, 2025 03:09 PM
It's great to hear that you have been satisfied with my services over the years and feel confident enough to recommend me to your friends and family. Your support means a lot, and I'm here whenever you need assistance in the future.
No surprises and so efficient!
As a first time buyer, he had the patience to really listen to my questions and verified that we were understanding what was going on every step of the way. Absolutely will recommend to anyone looking to finance a home.
Reply from Ryan Dunn
October 1st, 2025 07:31 PM
I'm pleased to hear that my approach helped make your first home-buying experience clearer and more manageable. It's important to me that you felt well-informed and confident throughout each step. Thank you for considering recommending my services...
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Very quick process. Exactly 2 weeks from making an offer to closing. Mary guided me and explained everything every step of the way. The Loan Butler was a great help, also.
Reply from Mary Karabatak, Ruoff Mortgage
September 22nd, 2025 01:54 AM
I'm pleased to hear about your smooth experience, Dina. Guiding you through the process and ensuring clarity at every step is important to me, and I'm glad the Loan Butler was also beneficial for you. If there's anything else you might need...
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Ruoff Mortgage - Crown Point has received a review with 5 star rating from Dennis K
Reply from Owner
November 26th, 2025 03:05 PM
Thank you for your 5-star rating, Dennis! We appreciate your feedback and are glad to hear about your positive experience with Ruoff Mortgage. Thank you for choosing us!
Mary worked hard to help me secure the loan and had thoughtful and helpful suggestions to get me there. She was at the closing, in person, to make me feel comfortable about the process.
Reply from Mary Karabatak, Ruoff Mortgage
September 17th, 2025 12:53 AM
I'm pleased to know that my efforts were helpful in securing your loan and provided valuable suggestions. Being present at the closing was important to ensure everything went smoothly and put you at ease with the process. If you have any further...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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