Ruoff Mortgage - Crown Point, IN
Crown Point, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Great communication with Kate Cusack
Reply from Kate Cusack, Ruoff Mortgage
February 22nd, 2026 01:21 PM
Thank you Jim!
Was really treated like family! & hands down the smoothest experience for my first home.
Reply from Cindy Jansky
March 2nd, 2026 09:26 PM
Michael, I'm glad to hear that your journey to buying your first home felt smooth and welcoming. It was important for me to create a supportive experience for you. If you have any future questions or need assistance, don't hesitate to reach...
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Kate and Ruoff Mortgage were outstanding. The home buying process can be daunting. Kate made my experience perfect. She is extremely knowledgeable on all things mortgage. She was quick to answer all of my questions with clear answers. The entire...
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Reply from Owner
February 22nd, 2026 01:21 PM
Thank you so much, Heather!!
Kate was absolutely amazing thru my entire home buying experience starting with my prequalification process. Kate is extremely knowledgeable on all fronts. I was grateful that she was with me throughout my home buying process. I highly recommend...
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Reply from Kate Cusack, Ruoff Mortgage
February 17th, 2026 07:30 PM
Thank you so much, Heather! It was so great to work with you!!
Mary always answered every call and text message. She’s very knowledgeable in answering all my questions making the loan process easier for me. She is a great person to work with through this whole entire process and I am very happy that I...
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Reply from Owner
May 14th, 2026 10:31 AM
Stacy, I'm grateful for your kind words. It's wonderful to know that I could make the loan process easier for you by being responsive and answering your questions. Your intention to recommend me to your family and friends is truly appreciated....
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Great service overall
Reply from Mary Karabatak
February 26th, 2026 05:48 PM
Stacy, thank you for your feedback. I'm glad to know that you had a positive experience with my service. If there's anything else you need or any questions down the line, feel free to contact me.
Cindy was THE BEST!! I told her in the beginning, all the finance makes me nervous and I don't understand it. She took me through each step and assured me it would all be fine.....and it was!! Cindy is an example of friendly, knowledgeable,...
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Reply from Cindy Jansky
February 20th, 2026 08:08 PM
I appreciate your kind words, Susan. It means a lot to know that I could help ease your nerves throughout the process. Guiding you through each step and ensuring you felt confident was a priority for me. If you have any further questions or...
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I knew nothing about this process and Cindy was there to guide us through the whole thing. she answered all of our questions and explained things in great detail so we weren't confused. she was great to work with!
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Reply from Cindy Jansky
February 16th, 2026 04:39 PM
Navigating the mortgage process can be daunting, so I'm glad I could help make things clearer for you, Molly. It was my pleasure to answer your questions and guide you through each step. If you have any more questions or need assistance in...
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Cindy went above and beyond for us. Communication was always happening and felt like we were made a priority. 10/10!
Reply from Cindy Jansky
February 16th, 2026 04:31 PM
It's great to hear that you felt prioritized, Bradley. Ensuring clear communication and giving each client focused attention is my goal, so I'm glad this came through for you. If there’s anything more I can do for you in the future, feel free...
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Ruoff Mortgage - Crown Point
Worked with Ryan Dunn and Eric Lopez, both excellent at their jobs! I am a first time homebuyer and wanted to feel informed and comfortable every step of the way and both provided me with security! Thanks to them I have a beautiful home and...
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Reply from Owner
February 13th, 2026 06:27 PM
Dana, thank you for your thoughtful feedback! We’re delighted to hear that Ryan and Eric provided the guidance and reassurance you needed as a first-time homebuyer. Your kind words mean a great deal to our team. Wishing you many happy memories...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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