Guild Mortgage - Crossroads, West Covina, CA
West Covina, CA
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Great customer service! Very prompt and helpful. Thank you!
Reply from Guild Mortgage - Melissa Elmazis
November 17th, 2025 11:25 PM
Thank you Roberta, We have a new system where I can finally respond to your review. I appreciate you both!
for
Guild Mortgage - Chris Haun
It was Chris’s quick response to my many questions. He directed me on every step of the way!
Melissa did an excellent job walking me through the process every step of the way ! A customer like me is not easy to deal with and every time I had a question and gave her a call she was quick to answer and save the day! Thank you so much...
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Reply from Guild Mortgage - Melissa Elmazis
November 17th, 2025 11:25 PM
You are very welcome, it was great to work with you!
5/5 experience from Oscar and team -- service is highly differentiated from most mortgage companies. Highly recommend looking into them!
Had a great experience doing my re-fi with Melissa Elmazis. It was a very quick and smooth process. She was always available or quick to respond to any questions or concerns I had. I would recommend Melissa to anyone! Thank you Melissa!
Reply from Guild Mortgage - Melissa Elmazis
November 17th, 2025 11:25 PM
Thank you so much Kristen!
for
Guild Mortgage - Chris Haun
Chris provides exceptional customer service. He goes above and beyond to help you understand the process. It really makes a difference when you work with someone like Chris that’s on top of his game. I highly recommend him.
for
Guild Mortgage - Chris Haun
Chris was on top of everything from the beginning and made it a very smooth process for us.
for
Guild Mortgage - Chris Haun
My first experience with GEM was a few years ago when I purchased my first property. I worked with Chris and he was simply amazing, a consummate professional, so helpful, compassionate and knowledgeable! So, after some time, I was ready to...
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for
Guild Mortgage - Chris Haun
Christopher made the process easy from beginning to end. We received Honesty, great advice and patience from Christopher through the entire process.
for
Guild Mortgage - Chris Haun
Chris was always quick to communicate and get back to me any time of the day. He was always friendly & pleasant to talk to!
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Financial Services
Year Started
2022
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 1560823
Disclaimer
We are licensed to do business in the states of California, Arizona, New Mexico, Nevada and Texas. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; AZ BK#0018883; AZ BKBR# BK-BR-20; NV Mortgage Company #1141;