

Guild Mortgage - Crossroads, West Covina, CA
West Covina, CA

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
1. All requests up front rather than piecemeal 2. No typos in closing documents ( closing took 3 hrs)3. Inform me of the names and roles of the many people who would be contacting me4. Remove the highly offensive document regarding mandatory...
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Reply from Guild Mortgage - Melissa Elmazis
November 17th, 2025 11:25 PM
Thank you for taking the time to leave a review, Sunny. I'm pleased to hear that you had a mostly satisfying experience with Guild Mortgage. Your feedback is beneficial, and I value your input regarding the issues you've pointed out.I understand...
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Guild Mortgage - Melissa Elmazis has received a review with 5 star rating from Alex M
Reply from Owner
September 17th, 2024 09:09 PM
Hi Alex, I'm thrilled to know that you've had a great experience with us at Guild Mortgage. Your 5-star rating is very much appreciated! I'm glad I could assist you and hope to continue providing exceptional service in the future. Please feel...
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Everyone was super responsive and worked really hard. The process felt easy and fast!
Reply from Guild Mortgage - Melissa Elmazis
November 17th, 2025 11:25 PM
Thank you so much for your kind words, Alexandra. I'm thrilled to hear that you found the process to be easy and fast at Guild Mortgage. It was a pleasure to assist you with your purchase. If you ever need assistance in the future, don't hesitate...
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My experience with buying a home with Melissa , was very exciting for me this was the first time he buying a home and I would recommend her to anybody she is so awesome I really appreciate her to the whole process to the end thank you so much....
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Reply from Owner
September 17th, 2024 09:09 PM
I am thrilled to hear about your positive experience, Theresa! Embarking on the journey of buying your first home is always exciting and I'm so happy I could be part of it. I truly appreciate your kind words and your recommendation. It was...
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The experience I had with purchasing a home was very exciting for me this was the first time me buying a home and it was a long journey but I did accomplish it and Melissa helped me through the whole process she is so awesome and caring and...
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Reply from Guild Mortgage - Melissa Elmazis
November 17th, 2025 11:25 PM
Theresa, I'm thrilled to hear that you had such a positive experience with your home purchase! It was truly a pleasure to guide you through your first home buying journey. Your kind words and the trust you placed in me are greatly appreciated....
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Melissa was helpful and thoughtful through the whole process. I came in contact with her 2 years ago, but at the time wasn't financially ready to purchase a home. I am now in a much better situation and was once again able to resume where I...
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Reply from Guild Mortgage - Melissa Elmazis
November 17th, 2025 11:25 PM
Thank you so much for your kind words, Alexandra. I'm thrilled to hear that you had such a positive experience. I remember our initial meeting two years ago, and it was a pleasure to be able to help you finally achieve your goal of homeownership....
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Chris had helped me understand each step from the very beginning. Any questions I had or any terms I did not understand he would explain it so i can understand.
Reply from Chris Haun
July 30th, 2024 05:21 PM
Thanks so much Harris, it was truly a great pleasure getting to work with you. Even though the transaction is complete, I am still here for any questions, concerns, or future real estate lending needs. Please keep in touch, and many blessings...
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Loved working with Chris. He goes above and beyond with my clients. Thank you for your ethic and great work.
Reply from Owner
July 24th, 2024 04:02 PM
Thank you so much Diana. I appreciate the kind words, and all your help on making it a smooth transaction. Thank you so much.
Chris has great communication skills, is very personable, and patient and he keeps you updated with every step of the process. As an agent, I felt very connected and happy to work together. You go above and beyond. Happy with the experience....
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Reply from Chris Haun
July 24th, 2024 04:03 PM
Thanks so much Diana, you are totally awesome!
Chris Haun was the best lender I've ever dealt with .... and I've bought 10 properties in my lifetime. This property was the most expensive. He made it easy, pleasant, and fast to go through the process online and by phone.
Reply from Owner
July 24th, 2024 04:04 PM
Ginny, thank you so much for the kind words, and the awesome review. I totally appreciate you, and it was a great pleasure working with you. Sorry for not seeing this review sooner. It was a total blessing to get to work with you. I don't think...
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Financial Services
Year Started
2022
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 1560823
Disclaimer
We are licensed to do business in the states of California, Arizona, New Mexico, Nevada and Texas. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; AZ BK#0018883; AZ BKBR# BK-BR-20; NV Mortgage Company #1141;