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CrossCountry Mortgage | Branch NMLS #2667424, Winter Park, FL

Winter Park, FL

4.9

(657)

Mortgage

Mortgage Loan Officer

Contact Info

(877) 351-3400

Winter Park, FL

https://crosscountrymortgage.com

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4.9

(657)

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5 Star

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JJ Botelho is the best mortgage lender we have ever dealt with. He's on top of everything throughout the whole process. Communication is top notch. He goes to bat for you if theres any hiccups. He walks you through to retrieve documentation...

Huge shoutout to J.J. Botelho for making the home-buying process so easy for my long time friends, Tim & Sharon! Tim reached out last summer with plans to make a move. Immediately hooked him up with J.J. J.J. was super helpful, always available...

Very helpful and friendly!

I've used JJ for refinance ,home selling, and buying. There is no one I trust more to handle some of the biggest decisions of my life. Highly recommend.

JJ made the intimidating process of buying our vacation home much easier. He had patience and addressed all my questions. JJ definitely went above and beyond to help us! Highly recommend!

Renee was very helpful , paitent and great to work with. Thank you for all of your support.

Reply from Michael Smalley

January 25th, 2025 12:33 AM

Taylor, I'm really glad to hear that you had a positive experience with us at CrossCountry Mortgage, LLC. Renee will be thrilled to know that her support and patience were appreciated. We exist to provide quality service and your feedback affirms...

Mike was thorough throughout the whole process and was a great point of contact if we needed anything.

Reply from Michael Smalley

January 21st, 2025 02:21 PM

I'm delighted to hear that you had a positive experience working with me. I always strive to provide thorough and accessible service throughout the mortgage process. Your high rating and kind words are greatly appreciated, Andrew. If you ever...

Truly disappointed in the experience. Information that they go over with you is different from what happens at closing. They could have had several repeat business from me if they would have tried to turn this negative experience around . I...

You need to work on your communication skills. i was never given options or even a say during the process. Sell that mortgage that's all the concern your company had . Top five worst expenses of my life.

I had personalized service from Michael Smalley and his team. He was always available to answer my questions and assist me through the process of purchasing my new home.

Reply from Michael Smalley

January 5th, 2025 02:29 AM

I'm delighted to hear that you had a positive experience with me and my team, Stephanie. We always strive to provide personalized service, and I'm glad we were able to assist you throughout your home purchasing process. Your 5-star rating means...

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About

Your journey to homeownership deserves a personalized touch. As dedicated mortgage loan officers, we are here to deliver just that. Whether you're a first-time homebuyer or you're a veteran homeowner looking to refinance or invest, we provide a selection of mortgage options tailored to fit your individual needs. From FHA and VA loans to conventional and jumbo mortgages, we have the tools to help you navigate your path with confidence. Expect a transparent process, with clear communication and guidance every step of the way, from your initial application to the closing table. Let's work together to find your ideal home loan solution and bring your dream of homeownership to life.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Time Zone

Eastern Standard Time (EST)

Licenses