Top 5%
Michael Smalley at CrossCountry Mortgage
Regional Vice President | NMLS #289846
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winter Park, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
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Michael is always great with communication during the entire process
Michael was helpful every step of the way. He was in constant communication and everything was completed in a timely manner .
Reply from Michael Smalley
August 17th, 2026 06:30 PM
Anthony, I'm grateful for your kind words. It's nice to know that my communication and timely completion of tasks made your experience pleasant. Thank you for trusting me with your mortgage needs.
Mike and his team were friendly and professional from beginning to end. They answered all questions and made themselves available at any time, made the process painless.
Reply from Michael Smalley
August 17th, 2026 01:52 PM
James, I'm pleased to hear that you found my team and me friendly and professional throughout your experience. It's great to know we could make the process painless and be there whenever you needed us. Thank you for your kind words!
When Mike tells me someone is good, I know that we aren't going to have surprises along the way!
Reply from Michael Smalley
August 10th, 2026 01:39 PM
Deborah, I'm grateful for your trust and confidence. It's reassuring to know that you feel secure in the process when working together. Thank you for sharing your positive experience!
we we given reminders throughout the process and the videos that explained the next steps were helpful
Reply from Michael Smalley
August 10th, 2026 05:00 PM
Steven, I'm glad to hear that the reminders and videos were helpful throughout the process. It's great to know that these resources made things clearer for you. Thank you for sharing your experience!
I spoke with Mike and Julie and they always called to check and make sure I had everything I needed and if I had any questions. They were professional and very kind. It made my process less stressful.
Reply from Michael Smalley
August 10th, 2026 07:19 PM
Linda, I appreciate you sharing your experience with Mike and Julie. I'm pleased to hear that their professionalism and kindness helped make your process less stressful. Thank you for your kind words!
Everyone was very professional,friendly and knowledgeable. Any questions were answered immediately. Was a very pleasurable experience. Will definitely recommend. Thank you all so much.
Reply from Michael Smalley
August 3rd, 2026 06:36 PM
Ricky, I'm glad to hear that you found the experience professional, friendly, and knowledgeable. It's wonderful to know that your questions were promptly answered and that you had a pleasurable experience. Thank you for your kind words and...
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Everything was explained clearly and the team is very helpful and available for any questions or concerns
Reply from Michael Smalley
August 3rd, 2026 04:56 PM
Shesperfect, I'm pleased to hear that everything was explained clearly and that the team was helpful and available for your questions. Thank you for your kind words and for sharing your positive experience!
Fast response time and quick closing for our clients.
Reply from Michael Smalley
August 3rd, 2026 03:27 PM
Mary, I appreciate you highlighting the fast response time and quick closing for your clients. It's great to know that our efforts made a positive impact. Thank you for your feedback!
They took care of all our needs. In a timely manner and made sure we closed on time!
Reply from Michael Smalley
July 29th, 2026 08:23 PM
Kristina, I'm grateful to hear that we were able to take care of all your needs in a timely manner and ensure a smooth closing. Thank you for sharing your positive experience!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winter Park, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #289846 | Branch NMLS #2667424
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- 289846
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095