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Michael Smalley at CrossCountry Mortgage

Name: CrossCountry Mortgage | Branch NMLS #2667424
Address: 2211 Lee Road, Suite 109, Winter Park, Florida, 32789
Telephone: +1-407-367-9190
Rating: 4.71

Regional Vice President | NMLS #289846

CrossCountry Mortgage | Branch NMLS #2667424

4.71

(105)

Mortgage

Mortgage Loan Officer

Contact Info

(407) 645-6300

Winter Park, FL

https://www.ccm.com/michael-smalley

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4.71

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4.66

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Mike has been with me on this journey since April 2024, when I originally tried to buy a home. Unfortunately, the time wasn't right then, but he was the first person I reached out to when I was ready to start the homepurchasing process again...

Reply from Michael Smalley

July 7th, 2026 03:09 PM

Emily, I'm grateful for your kind words and that you chose to reach out to me again when you were ready to purchase a home. It's wonderful to hear that the process was easy for you from start to finish. Thank you for trusting me and my team...

Mike and Julie along with the entire team are knowledgeable and made the whole process easy. We appreciate the work they did in making the putchasing of our home go so smoothly.

Reply from Michael Smalley

July 6th, 2026 03:27 PM

Kristoffer, I'm pleased to hear that you found the process smooth and that our team's knowledge was helpful to you. Your appreciation means a lot to us, and it was a pleasure working with you on your home purchase. If you have any further questions...

COMMUNICATION WAS GREAT FROM MIKE! I NEVER HAD TO FOLLOW UP AS HE WOULD CALL WITH AN UPDATE. WAS A VERY SMOOTH PROCESS TO CLOSING.

Reply from Michael Smalley

July 6th, 2026 07:11 PM

Beverley, I'm happy to hear that the communication throughout the process met your expectations and that you found everything to be smooth up to closing. Thank you for sharing your experience; it was a pleasure working with you.

Mike and his team have made my first time buying a home alone so easy. They were with me every step of the way guiding and assisting me with the online process. Mike called me multiple times to just check-in and see if I had any questions or...

Reply from Michael Smalley

June 30th, 2026 02:15 PM

Christy, I'm glad to hear that you found the home-buying process easy with our guidance and support. It's wonderful to know that my calls and the team's assistance were helpful to you. Thank you for your kind words; I'm grateful for the opportunity...

Your title company is horrible . I will never ever ever be part of them again I will walk away from a house if i I was forced to deal with them again If they are the only title company you use i I will not recommend you to friends because I...

Reply from Michael Smalley

June 22nd, 2026 08:56 PM

Todd, I’m sorry to hear about your negative experience with the title company. I value your feedback and understand your concerns. Please reach out to me directly so we can discuss this further and find a way to address the issues you faced....

Things started out well, getting good options and backup plans for potential issues with my home sale - all sounded great, but when the rubber really hit the road, there was very little foresight into issues that came up with maintaining eligibility...

Reply from Michael Smalley

June 15th, 2026 03:06 PM

I am sorry your experience was not satisfactory. Thankfully we were able to assist with the closing without your current home selling, after multiple other lenders said you could not do it, despite running into some obstacles that were unexpected....

Mike was responsive and was always patient in answering our questions. He and his team especially Katie smoothed out this bumpy process for us and led to a very easy closing. His initial care and clear experience led to choose CCM.

Reply from Michael Smalley

June 22nd, 2026 02:12 PM

Jay, I'm grateful for your kind words and pleased to know that my responsiveness and patience made a positive impact. I'm also happy to hear that Katie and the team were able to help make the process smoother for you. If there's anything more...

Very responsive and helpful

Reply from Michael Smalley

June 19th, 2026 07:32 PM

Nirmin, I appreciate your feedback about my responsiveness and helpfulness. I'm pleased to know that you had a positive experience. If there's anything more I can assist with, please let me know.

Impecable communication throughout the process! Congratulations!

Reply from Michael Smalley

June 18th, 2026 08:25 PM

Ana, thank you for your kind words about the communication. I'm glad to know that it met your expectations so well. If there's anything else you need, please don't hesitate to reach out.

Process was pretty seamless

Reply from Michael Smalley

June 18th, 2026 06:40 PM

Nicholas, I'm glad to hear that the process was seamless for you. If you have any further questions or need assistance, please let me know.

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winter Park, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #289846 | Branch NMLS #2667424

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans