Michael Smalley at CrossCountry Mortgage

Name: CrossCountry Mortgage | Branch NMLS #2667424
Address: 2211 Lee Road, Suite 109, Winter Park, Florida, 32789
Telephone: +1-407-367-9190
Rating: 4.69

Regional Vice President | NMLS #289846

CrossCountry Mortgage | Branch NMLS #2667424

4.69

(91)

Mortgage

Mortgage Loan Officer

Contact Info

(407) 645-6300

Winter Park, FL

https://www.ccm.com/michael-smalley

Search Reviews

Write a Review

4.69

(91)

Filter by Date

Range

Filter by Rating

Experience.com

4.63

(73)

Zillow

5.0

(12)

Facebook

5.0

(6)

Show All

Reset all filters

Michael has been my lender on a handful of homes, and I will use him in the future. This time, however, very little information was shared. I think it had to do with the people Michael had processing the loan. My adice in the future is to spoonfeed...

Mike and his team were very attentive and made process easy

Reply from Michael Smalley

May 25th, 2026 03:43 PM

I'm glad to hear that my team and I could make the process easy for you, Matthew. Your feedback on our attentiveness is appreciated. If there's anything else you need, feel free to reach out.

Michael and Julie were absolutely wonderful to work with. As first time homebuyers, we needed all the guidance we could get. They were right there with us every step of the way, from every question we had to explaining the process, and keeping...

Reply from Michael Smalley

May 22nd, 2026 04:53 PM

Thank you for your appreciated feedback, Meredith. I'm grateful to hear that you and Julie felt supported and well-guided throughout the process as first-time homebuyers. It's nice to know our communication and expertise made the loan process...

Everything went very smoothly as I work with a couple other guys in Cross Counrty. He kept in contact with me all the time to keep me updated and closed perfectly on time!!

Reply from Michael Smalley

May 20th, 2026 03:54 PM

I enjoyed working with you. Thanks for the great feedback.

Every question or concern was quickly answered and resolved. The whole process was seem less, I'm very happy.

Reply from Michael Smalley

May 20th, 2026 01:57 PM

I'm pleased to hear that all your questions and concerns were addressed promptly, Malinda. It's great to know you found the process seamless and are very happy with the experience. If there's anything more I can do for you, please let me know....

Mike saved the closing, thanks Mike!

Reply from Michael Smalley

May 18th, 2026 01:26 PM

I enjoyed working with you. Thanks for the great feedback.

It was fast quick and efficient. Sometimes the things I had to provide were trivial and redundant and ended up not being needed.

Reply from Michael Smalley

May 5th, 2026 12:39 PM

I'm glad to hear that you found the process fast and efficient, Susan. I appreciate your feedback on the document requirements and will keep it in mind for future improvements. If there's anything else you'd like to discuss or need assistance...

I just send you the buyer and you keep me posted throughout the entire process until clear to close. Very accessable.

Reply from Michael Smalley

May 4th, 2026 06:43 PM

It was great working with you. Thanks again for putting your trust in us.

Great communication and on top of the process.. love Pam Crowmelt too!

Reply from Michael Smalley

May 1st, 2026 04:20 PM

It was great working with you. Thanks again for putting your trust in us.

Great support and outstanding service!

Reply from Michael Smalley

April 27th, 2026 03:33 PM

I'm happy to know you received great support and service, Christopher. Thank you for your kind words. If there's anything else I can assist you with, please feel free to reach out.

10 of 91

About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winter Park, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #289846 | Branch NMLS #2667424

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans