Covina, CA
Covina, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Reviews from Web
Hank and everyone at GEM are super to work with. He truly wants his customers to succeed.
Reply from Owner
June 19th, 2026 12:00 AM
Thank you so much for the great feedback! Hank and our entire San Dimas mortgage team are dedicated to helping our clients succeed. Whether it's securing a home loan or navigating a home refinance, we always put our clients first. We appreciate...
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I was disappointed with the level of communication throughout the loan process. There were many unanswered calls and texts, even during normal business hours, and I often had no idea what stage of the process I was in.At the beginning, when...
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My experience with Golden Empire Mortgage has been truly remarkable, they have spent time walking me through the process and keeping me informed on every step of the transaction. Hank has made the process clear, easy to understand, and stress...
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Reply from Owner
May 19th, 2026 12:00 AM
Jerry, thank you so much for the thoughtful review and for sharing the photos. Seeing clients in their new home never gets old for us. We’re honored to have been part of your first home purchase and so glad Hank could help make the process...
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Hank was an absolute life saver!!!! He made what seemed impossible, possible and gave us the opportunity to purchase our dream home!!! He goes above and beyond to make things happen and we can’t thank him enough! Highly recommend!
Reply from Owner
May 19th, 2026 12:00 AM
Wow, thank you so much for this. Helping people get into the home they truly wanted is exactly why we do what we do. We’re so happy everything came together for you and appreciate you trusting us through the process. Enjoy your dream home!
It was a true pleasure working with Hank and the entire staff at Golden Empire Mortgage. Hank took the time to break everything down and get us the best deal possible. I would absolutely recommend GEM Mortgage to everyone needing to find a...
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Reply from Owner
May 19th, 2026 12:00 AM
Thank you so much for the kind words. We’re really happy we could help walk you through everything and find a solution that worked best for you. It was a pleasure working with you, and we truly appreciate the recommendation.
I had an excellent experience working with my Hank. From the very beginning, he was professional, knowledgeable, and incredibly patient throughout the entire process. Hank took the time to explain every step clearly, answered all my questions...
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Reply from Owner
May 19th, 2026 12:00 AM
Thank you for sharing this. Buying or refinancing a home can come with a lot of questions, so we’re really glad Hank Greenberg was able to make things feel clear and manageable along the way. We appreciate you trusting us to be part of such...
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As a real estate agent, having a lender you can truly trust makes all the difference, and Hank and his team at GEM have consistently been incredible to work with. They are honest, transparent, responsive, and always go above and beyond to help...
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Reply from Owner
May 19th, 2026 12:00 AM
Thank you for such a thoughtful review. Working alongside great agents who care deeply about their clients always makes the process that much better. We never take referrals lightly, so it means a lot that you continue to trust our team to...
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Absolutely fabulous. Hank Greenberg accomplishes what no other person can do. His vast knowledge on financial and real estate procedure is second to none. His entire team works together in a cohesive and thoughtful manner. And he always answers...
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Reply from Owner
May 19th, 2026 12:00 AM
There’s nothing better than hearing that the effort behind the scenes is noticed. We know how important responsiveness and problem solving are during a transaction, and we’re happy we could deliver that experience for you. Your recommendation...
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Hank has been absolutely amazing. He replies fast via text or call and has been a very creative lender and willing to work with us on everything.
Reply from Owner
May 19th, 2026 12:00 AM
Thank you, we really appreciate that. Hank always tries to be available and think outside the box when needed, so it means a lot hearing that it made a difference for you. Glad we could be part of the process.
Hank is extremely knowledgeable and has been an excellent resource for myself and our team.
Reply from Owner
May 10th, 2026 12:00 AM
Thank you, that really means a lot. We’re always happy to help however we can and truly appreciate the support from you and your team. Looking forward to continuing to work together.
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)