Covina, CA
Covina, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Hank and team were fantastic to work with. They guided us every step of the way, made the necessary recommendations, and provided support and compassion when needed. I’ll definitely be working with the team in the future and recommending them....
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Reply from Harold Greenberg
October 1st, 2024 03:16 PM
thank you Andrew i really enjoyed working with you
Didnt get the best rate at first, had to shop around and found a better rate, the company ended up matching the rate i found outside in order to continue with the process, should have given customer the best rate from the beginning so that...
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The thorough level of diligence that Hank displayed when walking me through the ins and outs of the home-buying process.
Reply from Harold Greenberg
November 18th, 2024 04:52 PM
Chioma
we hope that you and your Mom are happy we really enjoyed meeting and guiding you through the process, please call us if you have any questions
Our experience with GEM Mortgage was the best experience. We were tooken care of and the team acted fast to help us with everything we asked for. Every time we asked for help, Hank and the team had an answer. I definitely will share my experience...
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Reply from Harold Greenberg
November 18th, 2024 04:54 PM
Thank you for the fantastic review, Joseph! It's wonderful to hear that you had such a positive experience with GEM Mortgage. Our team will always be here to help with any future needs or questions. I'm delighted to know that you found our...
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Hank is the best, he made the stressful process of buying a house easy. He kept us informed of all the development on our loan. Gives the best advice and cares for his clients. Thank you Hank and Staff very much!!!
Reply from Harold Greenberg
November 18th, 2024 04:54 PM
Alicia
I really enjoyed working with you & your husband, I hope that you and the family are happy, please call us if you have any questions and let's keep in touch
Easy going, only focused on the numbers and tasks before her. Was a pleasure to work with.
For the most part, Veronica Becerra, Hank Greenberg and company helped us through this process, which we appreciate very kindly so far. We will reach out to them if we have any further questions.
Reply from Harold Greenberg
November 18th, 2024 04:56 PM
I'm thrilled to hear that you had a positive experience with our team here at Golden Empire Mortgage, Inc. We strive to provide the best service possible, and it's always rewarding to hear when we've hit the mark. If you have any further questions...
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Everythimg went smooth during the purchase. Everyone at GM was imforative, serving as a subject matter expert.
everything was very professional and I thing they helped me a lot, thanks.
Reply from Harold Greenberg
November 18th, 2024 05:14 PM
I'm thrilled to hear that you found the refinance process to be professional and helpful, Hector. It was my pleasure to assist you with your needs at Golden Empire Mortgage, Inc. Your positive feedback means a lot. If you have any further needs...
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Communication and persistence in working there challenges.
Reply from Harold Greenberg
November 18th, 2024 05:15 PM
I'm delighted to know that you're pleased with the communication and persistence I provided during your loan purchase process at Golden Empire Mortgage, Inc. It's always my goal to work through challenges efficiently and keep my clients informed...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)