Cornerstone First Mortgage - San Diego — 4.88★ Mortgage Loan Officer in Miami, FL

I worked with Emmanuel for my home loan, and their customer service was exceptional—attentive, and responsive, making the process smooth. However, the fees and points were higher than expected compared to other lenders, which was a letdown.

Reply from Owner

September 22nd, 2025 03:49 PM

I'm grateful for your feedback, Marlon. I'm pleased to know that you found the customer service to be attentive and responsive during your home loan process. I understand that the fees and points were a concern, and it's important to me that...

(Translated by Google) Couldn't have been better, thank you always 🙏 for your dedication. You followed up on the process every day and we finally got it approved! 👏👏👏👏(Original)Mejor imposible, gracias siempre 🙏 por si dedicación. Seguimiento...

Reply from Owner

September 22nd, 2025 03:49 PM

I'm grateful for your feedback, Marlon. I'm pleased to know that you found the customer service to be attentive and responsive during your home loan process. I understand that the fees and points were a concern, and it's important to me that...

I had a pleasant experience working with Emmanuel during my loan process. They made the process smooth and straightforward. Their expertise was greatly appreciated. However, I was disappointed with the fees charged to secure the interest rate,...

Reply from Emmanuel Fajardo

September 11th, 2025 05:27 PM

I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.

(Translated by Google) I am so grateful to Cornerstone First Mortgage and their team for all their support with an international client. They moved quickly, gave us peace of mind every step of the way, and were always attentive to every detail....

Reply from Owner

September 22nd, 2025 03:50 PM

It's uplifting to know that you felt well-supported and at ease throughout the process. Providing clear and attentive service is always my goal, and I'm glad to hear that your experience reflected that. Should you need any further assistance...

Estoy muy agradecida con Cornerstone First Mortgage y su equipo por todo el apoyo con un cliente internacional. Se movieron con rapidez, nos dieron tranquilidad en cada paso y siempre estuvieron atentos a cada detalle. ¡Un servicio de primera...

Reply from Emmanuel Fajardo

September 11th, 2025 01:30 AM

Thank you for the 5-Star review. If you need anything, feel free to give us a call.

I had an excellent experience working with Emmanuel and his Team .They were professional, patient, and always available to answer my questions. The whole process was smooth, and they helped me get a great rate. I really appreciated how they...

Reply from Owner

September 22nd, 2025 03:50 PM

I’m grateful for your thoughtful review, Sanchez. It's great to hear that you had a positive experience and found the process smooth. I aim to provide clear explanations and timely updates, so knowing that these aspects made a difference for...

I had an excellent experience working with Emmanuel and his Team .They were professional, patient, and always available to answer my questions. The whole process was smooth, and they helped me get a great rate. I really appreciated how they...

Reply from Emmanuel Fajardo

September 10th, 2025 01:03 PM

I really appreciate the feedback and am looking forward to working with you again.

Encente profesional y ser humano lo recomiendo al 1000 % Enmanuel eres el mejor🤗

Reply from Emmanuel Fajardo

September 8th, 2025 09:18 PM

Thank you for the 5-Star review. If you need anything, feel free to give us a call.

I gave his team a very difficult scenario to handle. I had tried a previous outside lender with no success. Emmanuel's team as a whole worked and not only got the job done, they got it done very quickly. Will definitely be bringing more customers...

Reply from Emmanuel Fajardo

September 5th, 2025 05:06 PM

Thank you for the 5-Star review. If you need anything, feel free to give us a call.

Emmanuel R. Fajardo - The Mortgage Specialist has received a review with 5 star rating from Octavio D R P

Reply from Owner

September 22nd, 2025 03:50 PM

I’m grateful for your thoughtful review, Sanchez. It's great to hear that you had a positive experience and found the process smooth. I aim to provide clear explanations and timely updates, so knowing that these aspects made a difference for...

Cornerstone First Mortgage - San Diego, Miami, FL