

FirstBank Mortgage - Cookeville, TN
Cookeville, TN

Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 4 PM
Thu
8 AM to 4 PM
Fri
8 AM to 5 PM
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Reviews from Web
The help and work that Stephanie and team put in to help me was excellent, I would not change a thing on that. The ok part was the chasing paperwork down.
Very supportive!!
Stephanie was super helpful and if I ever didn’t understand something she explained it to me. She always kept me in the loop and made me feel very welcome!
Stephanie is always on point when working with her. Always a step ahead to let me know what’s going on with the loan status for the buyer. She’s the best!
It was a good experience.
Stephanie and her team communicate timely with clear guidance and coordinated the process seamlessly from start to finish. They have set the the bar high and I would (and do) recommend the FirstBank organization to friends and family.
Stephanie answered all questions quickly and thoroughly. She made the process as easy as possible and was fun to work with.
Stephanie was great to work with. Prompt and thorough answers to all my questions.
Reply from Owner
October 7th, 2023 12:00 AM
We're so glad to hear about your positive experience, Susan! It was our pleasure to help.
Prompt and friendly communication the whole way through, always happy to help us figure things out! No snags or mistakes the entire process
Reply from Stephanie Carpenter
September 5th, 2023 11:45 PM
Thank you for the kind words! You two were equally wonderful to work with. Enjoy your new home!
We couldn’t have asked for a better experience! Stephanie was so wonderful about communicating with us and ensuring we had everything we needed to be successful. She made the process go so smoothly! We are so grateful for all her help and would...
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Reply from Stephanie Carpenter
September 5th, 2023 11:45 PM
Thank you for such kind words! I hope you both enjoy your new home for many years to come!
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433