Contact Center, Denver, CO
Denver, CO
Our credit union was formed by eight school teachers who pooled their funds in 1934 to be able to make loans to other teachers. These visionary leaders created DPS Credit Union, a not-for-profit financial cooperative, owned and controlled b... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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Anthony Hai
Communication was lacking. Also, was told it’s take 4-6 week, it took about 8 weeks. Hs to ask for my appraisal 3 or 4 times.
Great rate, and I love westerra. Just okay this time with the service.
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Anthony Hai
Great customer service and support... thanks!
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Anthony Hai
Anthony always responds to my inquiries and concerns in an expedient manner.
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Anthony Hai
Clear communication lacked through the entire process. I had to follow up constantly and ask for clarification on the information that was received. In addition, some of the emails I received were short and terse and came across as though he...
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Dave Frey
Everyone was very professional and provided great communication. I chose Westerra for my refinance because of the interest rates, points and fees transparency on their website. No mystery and no hard sell. Just the facts and great service.
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Contact Center
Mike was tremendous from start to finish. Being a first time home buyer was scary- but Mike was a sense of comfort every step of the way. He was responsive and met all deadlines. He appreciated my accountability and truly made the loan application...
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Anthony Hai
I spoke with Mr. Hai numerous times during the loan process, and he was able to answer my questions in a timely matter, with excellent customer service, I wound not hesitate to do another mortgage loan again and use Mr. Hai services ! thank...
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Contact Center
Your survey is frustrating. It does not allow me to explain my experience. At first, my experience was frustrating and dragged out a long time. Once Mike focused on my loan, the process went very quickly and totally smoothly. Absolutely no...
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Anthony Hai
Better communication, phone calls not promptly returned, we had to communicate to the underwriter to get the appropriate loan amount. This was our first refinance and would have preferred a better walkthrough with the process.
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Dave Frey
Dave is very helpful !!
641–650 of 749
About
Our credit union was formed by eight school teachers who pooled their funds in 1934 to be able to make loans to other teachers. These visionary leaders created DPS Credit Union, a not-for-profit financial cooperative, owned and controlled by the members who use its services. Its purpose was to put the members first when offering financial services and treat them as valued owners. Today, the credit union remains focused on that same mission and purpose.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Equal Housing Opportunity.