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Contact Center in Denver, CO

Contact Center, Denver, CO

Denver, CO
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Our credit union was formed by eight school teachers who pooled their funds in 1934 to be able to make loans to other teachers. These visionary leaders created DPS Credit Union, a not-for-profit financial cooperative, owned and controlled b... Show More
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Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
87%
4 Star
9%
3 Star
2%
2 Star
1%
1 Star
1%
Reviews from Web
  • for
    Anthony Hai
    FTP
    J
    Joe R
    Posted on August 19th, 2020 01:46 PM
    Good experience. No surprises.
  • for
    Contact Center
    FTP
    J
    Jay A
    Posted on August 18th, 2020 02:11 AM
    Mike was always available and pro-active in keeping me informed on all steps. He never failed to answer the phone or return messages. Great guy and very knowledgeable and patient. Was very transparent and willing to explain everything. "Highly...
    read more
  • for
    Anthony Hai
    FTP
    D
    Deedra C
    Posted on August 16th, 2020 10:40 PM
    Anthony was very responsive & understanding.
  • for
    Dave Frey
    FTP
    J
    Jeffrey E
    Posted on August 16th, 2020 09:53 PM
    Took too long to process loan and went weeks between hearing from Westerra, but everything worked out in the end.
  • for
    Dave Frey
    FTP
    D
    David H
    Posted on August 14th, 2020 06:26 PM
    The communication with Dave was very sporadic. It took well over 2 months for the process to happen. The only status updates that i received were because I emailed to ask for status. Late in the process, Janice was engaged to help wrap up the...
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  • for
    Anthony Hai
    FTP
    D
    David O
    Posted on August 14th, 2020 02:38 PM
    good communication.
  • for
    Dave Frey
    FTP
    M
    Matthew S
    Posted on August 10th, 2020 11:09 PM
    Dave was very communicative, answered my questions promptly and was easy to work with. The process overall took a while, but its understandable considering the volume of refinances
  • for
    Anthony Hai
    FTP
    A
    Alfredo J
    Posted on August 9th, 2020 07:16 PM
    The process took too long. I had to reach out several times to understand where we were in refinancing process. The person whom was supposed to manage the loan was not aware that she had been assigned my application until I talked to her. I...
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  • for
    Dave Frey
    FTP
    J
    James K
    Posted on August 9th, 2020 06:20 PM
    I felt that communication was very spotty and even non responsive at times. My loan dragged out for way longer then it should have and I could never get an estimate of when the loan may be complete. In the end the processor had to call me and...
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  • for
    Anthony Hai
    FTP
    D
    Douglas B
    Posted on August 6th, 2020 11:00 PM
    I got a great rate. Interactions were quick and accurate.
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    About
    Our credit union was formed by eight school teachers who pooled their funds in 1934 to be able to make loans to other teachers. These visionary leaders created DPS Credit Union, a not-for-profit financial cooperative, owned and controlled by the members who use its services. Its purpose was to put the members first when offering financial services and treat them as valued owners. Today, the credit union remains focused on that same mission and purpose.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Equal Housing Opportunity.