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Contact Center in Denver, CO

Contact Center, Denver, CO

Denver, CO
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Our credit union was formed by eight school teachers who pooled their funds in 1934 to be able to make loans to other teachers. These visionary leaders created DPS Credit Union, a not-for-profit financial cooperative, owned and controlled b... Show More
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Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
87%
4 Star
9%
3 Star
2%
2 Star
1%
1 Star
1%
Reviews from Web
  • for
    Shannon Daffer
    FTP
    J
    John F
    Posted on February 1st, 2021 01:03 AM
    Shannon was available whenever we had questions. She returned our correspondence and calls in a timely manner. Friendly and professional.
  • for
    Anthony Hai
    FTP
    R
    Renee C
    Posted on January 26th, 2021 06:42 PM
    Anthony Hai , fast and efficient . He gets the job done!! The refinance communication was transparent and easy to follow. I appreciate the team getting this done. This is going to save us a great amount of money!! I look forward to life long...
    read more
  • for
    Anthony Hai
    FTP
    R
    Robert G
    Posted on January 24th, 2021 11:47 PM
    The communication was spot on, fast, and timely. I really appreciate Anthony's responsiveness.
  • for
    Dave Frey
    FTP
    A
    Andrew K
    Posted on January 24th, 2021 10:53 PM
    Everything happened very quickly and Dave was responsive anytime I contacted him. The only thing I would suggest is that Dave should contact clients once all final paperwork is ready to make sure they understand what they will be signing, and...
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  • for
    Anthony Hai
    FTP
    I
    Isaiah S
    Posted on January 24th, 2021 07:20 PM
    The end of the process seemed very clunky. There were often times where we felt like chicken with our heads cut off. The information we needed to retrieve wasn't always clear.
  • for
    Contact Center
    FTP
    B
    Bryan L
    Posted on January 24th, 2021 06:51 PM
    Very professional and helpful throughout the process
  • for
    Shannon Daffer
    FTP
    E
    Eli R
    Posted on January 22nd, 2021 10:02 PM
    Shannon was very knowledgeable and was always available to answer any questions.... Great Job! Thank You for all your help
  • for
    Anthony Hai
    FTP
    R
    Rebecca H
    Posted on January 21st, 2021 07:50 PM
    It was a very quick, thorough process. Anthony was always quick to answer questions on the phone or via email. He gave complete directions and answers, which included guidance on how to use my branch office for sending responses and documents...
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  • for
    Contact Center
    FTP
    A
    Anne G
    Posted on January 21st, 2021 06:55 PM
    My re-fi was super easy. Charmaine exceeded my expectations, especially with communication. She always returned email and calls quickly, and was immediately on top of who I was and why I was calling, none of the "wait, remind me who you are...
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  • for
    Shannon Daffer
    FTP
    C
    Christopher S
    Posted on January 18th, 2021 08:38 PM
    Shannon was very informative during the process of refinancing.
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    About
    Our credit union was formed by eight school teachers who pooled their funds in 1934 to be able to make loans to other teachers. These visionary leaders created DPS Credit Union, a not-for-profit financial cooperative, owned and controlled by the members who use its services. Its purpose was to put the members first when offering financial services and treat them as valued owners. Today, the credit union remains focused on that same mission and purpose.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Equal Housing Opportunity.