Contact Center, Denver, CO
Denver, CO
Our credit union was formed by eight school teachers who pooled their funds in 1934 to be able to make loans to other teachers. These visionary leaders created DPS Credit Union, a not-for-profit financial cooperative, owned and controlled b... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
fast, efficient, available help.
did not like that the "portal" was unclearly named and somewhat inaccessible - also duplicative of other paperwork
There were times I was frustrated when I could not get the information I needed or questions answered, especially with the closing disclosure and paying for my homeowners insurance. I had to upload most of the requested documents 3 times, although,...
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It was not clear where I would go to closing. I went to Westerra Cherry Creek and learned I had to be somewhere else. I was 15 minutes late to the closing. It would have been worse if I had not found a parking meter in front of the bank with...
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Other then a few little hiccups of communication misunderstandings on both sides, Shawna was always very prompt at answering emails and texts and any time there were questions of why something was a little different than expected, she was always...
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Contact Center
Right from my first call and inquiry about getting a mortgage to purchase a new home without having sold my current home first, Charmaine understood my situation and was able to offer solutions. Other companies were suggesting costly bridge...
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Shawna did a 1st Class performance! She is the very best! She has always pulled through for me in my time of need, no matter where she was. Any credit union, bank, mortgage co. is lucky to have such an intelligent, knowledgable, savvy, caring...
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Shauna Rice
for
Shannon Daffer
We were so fortunate to have Shannon as our mortgage officer as well as the team at Westerra. Shannon responded quickly to our questions, she gave us great advice, and she kept us appraised of the mortgage process at all stages resulting in...
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for
Shannon Daffer
We have now worked with Shannon on a couple of homes and she is outstanding. She is a great communicator and her team worked extremely fast. Can't say enough thanks for her assistance again!
for
Shannon Daffer
Shannon is knowledgeable, patient and alway answered all of our questions.
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About
Our credit union was formed by eight school teachers who pooled their funds in 1934 to be able to make loans to other teachers. These visionary leaders created DPS Credit Union, a not-for-profit financial cooperative, owned and controlled by the members who use its services. Its purpose was to put the members first when offering financial services and treat them as valued owners. Today, the credit union remains focused on that same mission and purpose.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Equal Housing Opportunity.