

Ruoff Mortgage - Columbus, IN
Columbus, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Jason and his team were absolutely excellent to work with from start to finish. They were professional, knowledgeable, responsive, and always took the time to answer our questions and explain each step of the process clearly. We truly felt...
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Reply from Jason Kain
August 7th, 2026 01:45 PM
Thank you for your kind words, Zackery. I'm grateful to know that you had a smooth and stress-free experience with my team and me. Your recommendation means a lot, and if you have any future questions or needs, please feel free to reach out....
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Jason was great with communication and the loan process was very smooth! Closing costs and rates could be more competitive, but it was really a great experience!
Jason was great in helping us navigate a loan involving a gift of equity.
Reply from Jason Kain
July 31st, 2026 07:41 PM
It's nice to know that I could assist you with navigating the loan involving a gift of equity, Kevin. I'm thankful for your positive feedback, and if you need any more help in the future, feel free to reach out.
Easily accessible and always happy to help and clarify things for me. When our closing company closed their doors with no notice, Jason immediately called another company and made it a priority so that our closing happened when originally planned....
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Reply from Jason Kain- Best Mortgage Lender, R...
July 21st, 2026 04:09 PM
Thank you so much Janet, I appreciate the positive feedback!
1st class service. Keith and Becca made this process so easy. Easy directions, plenty of communication and always there to help . What can be a very tedious process, they made it seem simple. If you need a mortgage call Keith & Becca at Ruoff...
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Reply from Owner
July 24th, 2026 08:49 PM
Thank you for the wonderful review, John! We're delighted to hear Keith and Becca made your mortgage experience feel simple and stress-free. Providing clear guidance, consistent communication, and support every step of the way is exactly the...
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If you're looking for a mortgage , look no further than Ruoff and Keith Lukin. This makes my 6 or 7th loan with them, it just doesn't get any better. Thanks for everything.
Reply from Owner
July 28th, 2026 01:15 PM
John, I truly appreciate your continued trust and support with your mortgage needs. It's wonderful to hear that you've had such positive experiences with Ruoff Mortgage and me. Thank you for your kind words, and I'm here whenever you need assistance....
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Very Responsive, new technology really helps the process, kept us informed at all times . Really appreciate the effert you put in .
Reply from Keith Luken
July 27th, 2026 12:02 PM
John, thank you for your kind words. I'm pleased to hear that the new technology was helpful and that you felt informed throughout the process. Your appreciation means a lot to me, and I'm here if you need anything else.
Samantha was very knowledgeable and always available to answer any questions we had. She made the process very simple and eased any concerns we had.
Reply from Samantha London, Ruoff Mortgage
July 14th, 2026 04:02 PM
Joshua, I'm glad to hear that you found the process simple and that I could address your concerns effectively. Thank you for your kind words and for allowing me to assist you.
Samantha was great to work with! She was very knowledgeable and wanted what was best for you. Highly recommend!
Reply from Samantha London, Ruoff Mortgage
July 14th, 2026 04:02 PM
Addison, I'm grateful for your kind words and recommendation. It was wonderful to work with you and ensure your best interests were always a priority. Thank you for choosing Ruoff Mortgage.
Communication was timely and kind!
Reply from Keith Luken
July 20th, 2026 12:30 PM
Andrew, thank you for your kind words about the communication. I'm glad to hear that the timing and approach were helpful for you. If there's anything else you need, please don't hesitate to let me know.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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