

Ruoff Mortgage - Columbus, IN
Columbus, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Best experience from start to finish.
Reply from Owner
January 7th, 2026 02:24 PM
Thank you for your kind words, Stacy! We are thrilled to hear that you had the best experience with Ruoff Mortgage. Our team is dedicated to providing top-notch service from start to finish. If you have any further mortgage needs, feel free...
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The whole process was easy. Keith did an amazing job to get this all done in less than 30 days.
Reply from Keith Luken, Ruoff Mortgage
January 15th, 2026 01:41 AM
I'm really pleased to hear that the process went smoothly for you. It was important to me to ensure everything was completed promptly and efficiently. Thank you for sharing your experience, Stacy. If there’s anything more I can do for you in...
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Sam was absolutely amazing to work with and made the entire mortgage process stress-free from start to finish. Everything was very transparent, from closing costs, budget, interest rate, etc. I actually started working with her before getting...
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Reply from Samantha London, Ruoff Mortgage
January 5th, 2026 02:44 PM
I appreciate your generous feedback. It was important to me that you felt supported and informed throughout the mortgage process. I'm glad I could help facilitate a smooth and transparent experience for you. Thank you for choosing to work with...
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Eli was very knowledgeable and kept me updated on what was going on with my loan. He's a very good person and a credit to your company!
Reply from Eli Harmon
December 31st, 2025 02:24 PM
I appreciate your kind words, Thomas. It’s important to me to keep clients informed and ensure they feel comfortable throughout the process. I'm glad my approach resonated with you. If there's anything else you need, please don't hesitate to...
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He was always ready to answer questions and provide guidance. I contacted him over two years ago and followed his advice and I am now sitting in my home because of that advice.
Reply from Eli Harmon, Ruoff Mortgage
December 29th, 2025 05:52 PM
I'm glad to know that my guidance made a difference and that you're now enjoying your new home. It's rewarding to hear how past advice has come to fruition. If you have any other questions or need further assistance, feel free to reach out...
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Sam was very good at communicating
Reply from Samantha Rich, Ruoff Mortgage
December 17th, 2025 02:06 PM
I'm glad to hear that the communication met your expectations. Ensuring clear and effective communication is always a priority. Thank you for your feedback!
Excelente service! so happy to have had your support throughout and assistance for every question I had.
Reply from Jason Kain, Ruoff Mortgage
December 16th, 2025 07:14 PM
I'm glad to hear that you were satisfied with the service I provided, Irma. Supporting you throughout the process and answering your questions is what I'm here for. If there's anything else you need in the future, don't hesitate to reach out....
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Easy to work with always easy to communicate with.
Reply from Eli Harmon
December 24th, 2025 09:55 PM
I’m glad to hear that you found it easy to work with me and that communication was smooth, Michael. If you have any further questions or need assistance, please feel free to get in touch.
Jason Kain, Ruoff Mortgage has received a review with 5 star rating from Tara B
Reply from Owner
December 16th, 2025 07:15 PM
Thank you Tara!!!!
Jason was diligent about getting our loan closed communicated often to walk us through the process!
Reply from Jason Kain, Ruoff Mortgage
December 11th, 2025 01:23 PM
I appreciate you taking the time to share your experience, Tara. It's great to know that my frequent communication helped guide you through the loan process. If you ever need further assistance or have questions in the future, I'm here to help....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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