Ruoff Mortgage - Columbus, IN
Columbus, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Excellent communication and seamless process
Reply from Keith Luken, Ruoff Mortgage
April 7th, 2026 11:22 PM
I'm pleased to know that the communication and process met your expectations, Gage. Ensuring a smooth experience is a top priority for me. Should you have any further questions or need assistance, feel free to reach out.
Samantha was very thorough in explaining anything we had questions about. She was very prompt and even answered questions we had when she was off work and at her own home! I would highly recommend her to anyone looking for their next home....
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Reply from Owner
February 9th, 2026 01:50 PM
Trevor, I appreciate your feedback and the recommendation. I'm so happy I could assist in making the home-buying process simple and answer your questions promptly. Thank you for choosing me for your mortgage needs.
Our loan officer, Samantha London did a great job! She even answered questions we had after she was off work and in her own home. She was very prompt at answering anything we had questions about and was very thorough going over everything with...
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Reply from Samantha London, Ruoff Mortgage
February 9th, 2026 01:46 PM
Trevor, thank you for sharing your experience and your recommendation. I’m pleased that I could assist you effectively and that my efforts were helpful, even beyond regular hours. If there’s anything more you need in the future, feel free to...
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Samantha London, Ruoff Mortgage has received a review with 5 star rating from Taylor S
Reply from Owner
February 9th, 2026 01:46 PM
Thank you!
Samantha was great to work with. The process was smooth and easy. We would recommend her and Ruoff to anyone!
Reply from Samantha London, Ruoff Mortgage
February 9th, 2026 01:45 PM
Taylor, I appreciate your recommendation and am pleased to hear that the process felt smooth and easy for you. It was a pleasure to work with you, and I’m grateful for the opportunity to assist.
we knew Keith and so we trusted him
Reply from Keith Luken
February 17th, 2026 04:48 PM
I appreciate your trust, Michael. It's always my goal to provide a reliable and straightforward experience. If you have any more needs or questions in the future, I'm here to help.
Everything was great from start to
Reply from Jason Kain, Ruoff Mortgage
February 12th, 2026 03:58 PM
I appreciate your positive feedback, Valerie. It's rewarding to know that everything met your expectations. If you have any further needs or questions, don't hesitate to reach out.
I had a great experience with my mortage lender, loan officer, and realtor. They made it easy and possible to buy a house at 20 even in this market!!
Reply from Julie Schlehuser
February 16th, 2026 02:52 PM
Brian, it's wonderful to hear about your positive experience with the team. I'm glad we could help make your home buying process smooth and achievable. If you ever have more questions or need assistance in the future, feel free to reach out....
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Jason Kain is awesome. He made getting my house so easy. He walked me through each and every step. He made me feel very confident and supported me all the way. You can’t go wrong with Jason.
Reply from Owner
February 4th, 2026 05:29 PM
You're so sweet! Thank you so much much for the kind words and trust to help you buy your home!!!
made it so easy to walk through each and every step. He was clear he was concise. He made me feel very confident in what I was doing. Never did I feel pressured or rushed. He allowed me to take my time and go through each and every piece of...
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Reply from Jason Kain, Ruoff Mortgage
February 4th, 2026 05:30 PM
It's great to hear that you felt confident throughout the process, Diane. Ensuring that each step is clear and allowing you to proceed at your own pace is important to me. I appreciate your recommendation and am always available if you or someone...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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