Flat Branch Home Loans - Columbia, MO - RE AW...
Columbia, MO
Based in Chesterfield, Missouri, we are located on North Outer 40 Road, near Mercy Rehabilitation Hospital. As members of the community, our team of loan officers understand that owning a home is not only a financial investment, but also an... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Heather did all that she could to help the process go smoothly. She listened to my concerns and found real solutions to make it all happen. I was very pleased with the way flat branch conducted business and If I ever buy another home, I know...
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Reply from Heather Martin
April 24th, 2026 01:34 PM
Taylor, I'm grateful for your kind words and pleased that I could help make the process smooth for you. Listening and finding solutions is a key part of how I approach my work, so I'm happy to hear it made a difference. If you ever decide to...
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Heather is very professional and works very hard to make everything work for you.
Reply from Heather Martin
April 20th, 2026 05:10 PM
Bradly, I appreciate your kind words. It's great to know that you found my efforts professional and supportive. If there's anything else I can assist you with, please feel free to reach out.
Kept things easy too understand
Reply from Heather Martin
April 10th, 2026 03:17 PM
Neil, I appreciate you mentioning how clear the process was for you. Ensuring that everything is straightforward is a priority for me. If you have any more questions or need further assistance, please feel free to reach out.
Smooth and efficient. Heather answered any questions I had in a timely fashion and there were no surprises at closing.
Reply from Heather Martin
April 8th, 2026 09:37 PM
Carla, I'm glad to hear everything went smoothly and efficiently for you. It's important to me that all your questions are answered promptly and that the closing process is clear. If you have any further questions or need assistance in the...
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Quick response to questions with frequent updates. All aspects of the process were handled efficiently and professionally.
Reply from Heather Martin
April 2nd, 2026 03:19 PM
Miranda, I appreciate your feedback. I'm pleased to hear that the responses and updates were timely and that you found the process efficient and professional. If you have any further questions or need assistance, feel free to reach out.
This process can be a scary experience. You and your associates made it easy to navigate and were extremely helpful. Thank you for all your help. 🙂
Reply from Heather Martin
April 2nd, 2026 03:20 PM
It's wonderful to know that I could help make the process less intimidating for you, Tracy. I'm glad that I and my associates could assist you effectively. If you ever have more questions or need further assistance, please feel free to reach...
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Heather was great to work with from start to finish. She was knowledgeable, responsive, and made the process smooth and easy to understand. She stayed on top of everything and kept things moving. The only hiccup was that incorrect information...
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Reply from Heather Martin
April 2nd, 2026 03:21 PM
Mark, I appreciate your feedback and am glad to hear that you found the process knowledgeable and smooth overall. I apologize for the inconvenience caused by the cashier’s check issue. Your experience is important to me, and I'm grateful for...
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Very stressful, but likely due to our situation rather than practices of FBHL. Documents required were very numerous and detailed. We were unprepared for the process.
Reply from Heather Martin
March 26th, 2026 02:11 PM
I understand that the process can feel overwhelming, especially when unexpected documentation is involved, Marjorie. I'm here to provide any support you might need moving forward. If there’s any way I can assist further or clarify anything,...
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Heather and everyone involved was very nice, helpful, polite, and very responsive. They sent very detailed information that was quick and easy to complete. They were very thorough and helpful with the closing and signing process.
Reply from Heather Martin
March 25th, 2026 02:20 PM
Dawson, I appreciate your kind words and I'm pleased that you found the process smooth and detailed. It's my goal to ensure everything is easy to navigate from start to finish. If you have any more questions or need further assistance, feel...
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Excellent communication! And always courteous!
Reply from Heather Martin
March 24th, 2026 03:48 PM
I'm pleased to know you appreciated the communication and found it courteous. It's important to me to maintain clear and respectful interactions throughout the process. If you need any more assistance or have questions in the future, feel free...
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About
Based in Chesterfield, Missouri, we are located on North Outer 40 Road, near Mercy Rehabilitation Hospital. As members of the community, our team of loan officers understand that owning a home is not only a financial investment, but also an integral step toward a future of success for you and your family. Ready to start the process of buying your home? We’re ready too. Head down to our Chesterfield location to meet your local lender!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 224149
Disclaimer
NMLS# 224149