Flat Branch Home Loans - Columbia, MO - RE AW Smith's Cover Image
Flat Branch Home Loans - Columbia, MO - RE AW Smith in Columbia, MO

Flat Branch Home Loans - Columbia, MO - RE AW...

Columbia, MO
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Based in Chesterfield, Missouri, we are located on North Outer 40 Road, near Mercy Rehabilitation Hospital. As members of the community, our team of loan officers understand that owning a home is not only a financial investment, but also an... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
93%
4 Star
6%
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1%
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Reviews from Web
  • C
    Crystal R W
    SALISBURY, MO
    Posted on July 25th, 2026 05:09 PM
    Heather was alway bale to to answer question, worked as much as she possibly could to make the process go faster.
    Reply from Heather Martin
    July 27th, 2026 02:06 PM
    Crystal, I appreciate your kind words about my availability and dedication. I'm glad to know that I could help make the process faster for you. If you have any more questions or need further assistance, please feel free to reach out.
  • A
    Angela J
    COLUMBIA, MO
    Posted on July 16th, 2026 08:38 PM
    Heather was great! She was always available for questions. She worked with us to get us the best rate possible.
    Reply from Heather Martin
    July 27th, 2026 02:08 PM
    Angela, I appreciate your kind words. I'm glad I could be available for your questions and assist in securing the best rate possible. If there's anything else you need in the future, please feel free to reach out.
  • M
    Michael G N
    KIRKSVILLE, MO
    Posted on July 16th, 2026 07:25 PM
    Very good communication. Answered all of our questions. Made the whole process easier.
    Reply from Heather Martin
    July 16th, 2026 07:58 PM
    Michael, I appreciate your feedback. I'm glad I could make the process easier for you and provide good communication. If you have any more questions or need further assistance, feel free to reach out.
  • M
    Mark M
    MILAN, MO
    Posted on July 11th, 2026 01:08 PM
    Contract was changed for me paying appraisal fee and was supposed to be refunded ($475), that didn't happen. Don't know why it was changed now. I payed twice for the appraisal and left with no recourse to get it back. You tried to justify this...
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    Reply from Heather Martin
    July 13th, 2026 02:51 PM
    Mark, I’m sorry to hear about the difficulties you experienced. This was for your Home Inspection not appraisal. I am happy to discuss more if you would like to reach out. You were charged for appraisal for your home loan for home buying process....
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  • L
    Linda L A
    MILAN, MO
    Posted on July 7th, 2026 04:05 PM
    From the beginning to the end..Everyone explained everything to us and was very helpful..
    Reply from Heather Martin
    July 7th, 2026 04:09 PM
    Linda, I appreciate your feedback and am happy to hear that you found the process helpful from start to finish. It's important to me that everything is clearly explained. If you have any further questions or need assistance, please feel free...
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  • V
    Vicki B
    KIRKSVILLE, MO
    Posted on July 6th, 2026 02:50 PM
    Heather is absolutely GREAT to work with! She is outstanding at staying on top of her files and keeping both bordow and realtors assisting updated. she keeps the files moving and stays on time for the transaction. RE/MAX HOME TEAM loves working...
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    Reply from Heather Martin
    July 6th, 2026 04:22 PM
    Vicki, thank you for your wonderful feedback. I'm grateful to hear that my efforts in keeping everything on track and everyone informed have been appreciated by you and the RE/MAX Home Team. Working with you is truly valued, and I look forward...
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  • M
    Michael L
    MACON, MO
    Posted on July 4th, 2026 07:30 PM
    ...........
    Reply from Heather Martin
    July 6th, 2026 01:44 PM
    Michael, I appreciate your feedback and the perfect rating. It’s wonderful to know that you had such a positive experience with Flat Branch Home Loans. If you have any further questions or need assistance, please feel free to reach out.
  • N
    Nathan T G
    JOPLIN, MO
    Posted on July 2nd, 2026 04:54 PM
    Heather was so helpful to my wife and I throughout entire process of buying our first home. She was extremely professional, pleasant, and her communication with us was always very timel! I would absolutely recommend her to anyone looking to...
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    Reply from Heather Martin
    July 2nd, 2026 06:08 PM
    Nathan, thank you for your kind words. I'm grateful to have been a part of your journey in buying your first home and pleased to hear that you found my communication and professionalism helpful. If you ever need assistance in the future, please...
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  • L
    Levi W
    NOVELTY, MO
    Posted on July 1st, 2026 03:58 PM
    Proce went very well.
    Reply from Heather Martin
    July 1st, 2026 04:34 PM
    Levi, I'm happy to hear that the process went well for you. If you have any further questions or need assistance, please feel free to reach out.
  • P
    Paula H
    MOBERLY, MO
    Posted on June 30th, 2026 03:53 PM
    lways appreciate Heather's timely communication and transparency.
    Reply from Heather Martin
    June 30th, 2026 04:00 PM
    Paula, I appreciate your kind words about my communication and transparency. It's important to me that you feel informed and supported throughout the process. If you ever need further assistance, please don't hesitate to reach out.
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    About
    Based in Chesterfield, Missouri, we are located on North Outer 40 Road, near Mercy Rehabilitation Hospital. As members of the community, our team of loan officers understand that owning a home is not only a financial investment, but also an integral step toward a future of success for you and your family. Ready to start the process of buying your home? We’re ready too. Head down to our Chesterfield location to meet your local lender!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 224149
    Disclaimer
    NMLS# 224149